Software overview
Hiver for help desk software
Hiver supports email ticketing. A trial is available.
Key features
- Email ticketing: Yes
- Shared inbox: Yes
- Live chat: Yes
- Phone support: Yes
- WhatsApp support: Yes
Hiver at a glance
| Feature | Details | Source |
|---|---|---|
| Email ticketing | Yes | View source |
| Shared inbox | Yes | View source |
| Live chat | Yes | View source |
| Phone support | Yes | View source |
| WhatsApp support | Yes | View source |
| Social media support | Yes | View source |
| Knowledge base | Yes | View source |
| Customer portal | Yes | View source |
UK pricing
Hiver's verified starting price is $25 user monthly.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer email ticketing?
Yes. Hiver offers email ticketing.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer shared inbox?
Yes. Hiver offers shared inbox.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer live chat?
Yes. Hiver offers live chat.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer phone support?
Yes. Hiver offers phone support.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer whatsapp support?
Yes. Hiver offers whatsapp support.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer social media support?
Yes. Hiver offers social media support.
Last verified 4 September 2026. Source: Hiver Omni Pricing | Omnichannel Support, One Platform
Does Hiver offer api?
Yes. Hiver offers api.
Last verified 4 September 2026. Source: Customer Service Integrations and API | Hiver
Compare Hiver with alternatives
Sources
- Hiver Omni Pricing | Omnichannel Support, One Platform — Hiver; accessed 2026-09-04.
- Customer Service Integrations and API | Hiver — Hiver; accessed 2026-09-04.
- The Agentic Customer Service Platform — Hiver; accessed 2026-09-04.
- Knowledge Hub and Help Center for your Customers, Teammates, and AI — Hiver; accessed 2026-09-04.