Software comparison
Hiver vs HappyFox for help desk software
Hiver and HappyFox are closely matched for core workflows. Both support API access, email ticketing, shared inbox, live chat, and phone support. Hiver has confirmed gdpr compliance, ticket routing, macros, and ai replies.
Choose Hiver if…
- Choose Hiver if confirmed gdpr compliance matters to you; this detail is not yet confirmed for HappyFox.
- Choose Hiver if confirmed ticket routing matters to you; this detail is not yet confirmed for HappyFox.
- Choose Hiver if confirmed macros matters to you; this detail is not yet confirmed for HappyFox.
- Choose Hiver if confirmed ai replies matters to you; this detail is not yet confirmed for HappyFox.
Key decision points
- Hiver has confirmed gdpr compliance; gdpr compliance is not yet confirmed for HappyFox.
- Hiver has confirmed ticket routing; ticket routing is not yet confirmed for HappyFox.
- Hiver has confirmed macros; macros is not yet confirmed for HappyFox.
- Hiver has confirmed ai replies; ai replies is not yet confirmed for HappyFox.
Features
| Feature | Hiver | HappyFox |
|---|---|---|
| Email ticketing | YesSource | YesSource |
| Shared inbox | YesSource | YesSource |
| Live chat | YesSource | YesSource |
| Phone support | YesSource | YesSource |
| WhatsApp support | YesSource | YesSource |
| Social media support | YesSource | YesSource |
| Knowledge base | YesSource | YesSource |
| Customer portal | YesSource | YesSource |
| SLAs | YesSource | YesSource |
| Ticket routing | YesSource | Not confirmed |
| Automation | YesSource | YesSource |
| Macros | YesSource | Not confirmed |
| AI replies | YesSource | Not confirmed |
| CSAT | YesSource | YesSource |
| Custom fields | YesSource | YesSource |
| Multiple brands | Not confirmed | YesSource |
| Multilingual support | YesSource | YesSource |
Integrations
Technical
Platforms
| Feature | Hiver | HappyFox |
|---|---|---|
| Mobile apps | YesSource | Not confirmed |
Security and compliance
| Feature | Hiver | HappyFox |
|---|---|---|
| GDPR compliance | YesSource | Not confirmed |
Starting price comparison
HappyFox has the lower starting price: $24, compared with $25.
More product information
Hiver overview · HappyFox overview · Comparison data · Markdown