Software overview
Help Scout for help desk software
Help Scout supports email ticketing. A trial is available.
Key features
- Email ticketing: Yes
- Shared inbox: Yes
- Live chat: Yes
- Phone support: Yes
- WhatsApp support: Yes
Help Scout at a glance
| Feature | Details | Source |
|---|---|---|
| Email ticketing | Yes | View source |
| Shared inbox | Yes | View source |
| Live chat | Yes | View source |
| Phone support | Yes | View source |
| WhatsApp support | Yes | View source |
| Social media support | Yes | View source |
| Knowledge base | Yes | View source |
| Customer portal | Yes | View source |
UK pricing
Help Scout's verified starting price is $25.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer email ticketing?
Yes. Help Scout offers email ticketing.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer shared inbox?
Yes. Help Scout offers shared inbox.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer live chat?
Yes. Help Scout offers live chat.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer phone support?
Yes. Help Scout offers phone support.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer whatsapp support?
Yes. Help Scout offers whatsapp support.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer social media support?
Yes. Help Scout offers social media support.
Last verified 4 September 2026. Source: Help Scout Pricing: Affordable Customer Support Software
Does Help Scout offer api?
Yes. Help Scout offers api.
Last verified 4 September 2026. Source: Help Scout Integrations: Connect Help Scout with 100+ Apps
Compare Help Scout with alternatives
Sources
- Help Scout Pricing: Affordable Customer Support Software — Help Scout; accessed 2026-09-04.
- Help Scout: Intuitive & Affordable Customer Service Software — Help Scout; accessed 2026-09-04.
- Help Scout Integrations: Connect Help Scout with 100+ Apps — Help Scout; accessed 2026-09-04.
- AI that helps on day one — Help Scout; accessed 2026-09-04.
- Terms of Service - Help Scout — Help Scout; accessed 2026-09-04.
- Download Help Scout for iOS & Android — Help Scout; accessed 2026-09-04.
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