Software overview
Gorgias for help desk software
Gorgias supports email ticketing. A trial is available.
Key features
- Email ticketing: Yes
- Shared inbox: Yes
- Live chat: Yes
- Phone support: Yes
- WhatsApp support: Yes
Gorgias at a glance
| Feature | Details | Source |
|---|---|---|
| Email ticketing | Yes | View source |
| Shared inbox | Yes | View source |
| Live chat | Yes | View source |
| Phone support | Yes | View source |
| WhatsApp support | Yes | View source |
| Social media support | Yes | View source |
| Knowledge base | Yes | View source |
| Customer portal | Yes | View source |
UK pricing
Gorgias's verified starting price is $40 per month.
Last verified 4 September 2026. Source: Gorgias Pricing – Build the customer support suite that fits your needs
Does Gorgias offer email ticketing?
Yes. Gorgias offers email ticketing.
Last verified 4 September 2026. Source: The Conversational AI platform for Ecommerce | Gorgias
Does Gorgias offer shared inbox?
Yes. Gorgias offers shared inbox.
Last verified 4 September 2026. Source: The Conversational AI platform for Ecommerce | Gorgias
Does Gorgias offer live chat?
Yes. Gorgias offers live chat.
Last verified 4 September 2026. Source: The Conversational AI platform for Ecommerce | Gorgias
Does Gorgias offer phone support?
Yes. Gorgias offers phone support.
Last verified 4 September 2026. Source: Voice support for your ecommerce | Gorgias Voice
Does Gorgias offer whatsapp support?
Yes. Gorgias offers whatsapp support.
Last verified 4 September 2026. Source: The Conversational AI platform for Ecommerce | Gorgias
Does Gorgias offer social media support?
Yes. Gorgias offers social media support.
Last verified 4 September 2026. Source: The Conversational AI platform for Ecommerce | Gorgias
Does Gorgias offer api?
Yes. Gorgias offers api.
Last verified 4 September 2026. Source: Gorgias Pricing – Build the customer support suite that fits your needs
Compare Gorgias with alternatives
Sources
- Gorgias Pricing – Build the customer support suite that fits your needs — Gorgias; accessed 2026-09-04.
- Read the Master Services Agreement (MSA) governing the provision of services by Gorgias. Learn terms, responsibilities, payment, confidentiality, and legal commitments - last revised on July 1, 2025 — Gorgias; accessed 2026-09-04.
- The Conversational AI platform for Ecommerce | Gorgias — Gorgias; accessed 2026-09-04.
- Voice support for your ecommerce | Gorgias Voice — Gorgias; accessed 2026-09-04.
- Gorgias | AI customer experience for ecommerce — Gorgias; accessed 2026-09-04.