# Gorgias for help desk software

Gorgias supports email ticketing. A trial is available.

## Gorgias at a glance

| Fact | Gorgias |
| --- | --- |
| Email ticketing | Yes (verified 4 September 2026; [source](https://www.gorgias.com/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.gorgias.com/)) |
| Live chat | Yes (verified 4 September 2026; [source](https://www.gorgias.com/)) |
| Phone support | Yes (verified 4 September 2026; [source](https://www.gorgias.com/products/voice)) |
| WhatsApp support | Yes (verified 4 September 2026; [source](https://www.gorgias.com/)) |
| Social media support | Yes (verified 4 September 2026; [source](https://www.gorgias.com/)) |
| Knowledge base | Yes (verified 4 September 2026; [source](https://www.gorgias.com/pricing)) |
| Customer portal | Yes (verified 4 September 2026; [source](https://www.gorgias.com/pricing)) |

## UK pricing

Gorgias's verified starting price is $40 per month.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/pricing  
Evidence: “$40 /mo”  

## Does Gorgias offer email ticketing?

Yes. Gorgias offers email ticketing.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/  
Evidence: “Email, chat, SMS, WhatsApp, Instagram, and Facebook in one view”  

## Does Gorgias offer shared inbox?

Yes. Gorgias offers shared inbox.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/  
Evidence: “One unified inbox across every channel”  

## Does Gorgias offer live chat?

Yes. Gorgias offers live chat.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/  
Evidence: “Email, chat, SMS, WhatsApp, Instagram, and Facebook in one view”  

## Does Gorgias offer phone support?

Yes. Gorgias offers phone support.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/products/voice  
Evidence: “Support by phone, from your Helpdesk”  

## Does Gorgias offer whatsapp support?

Yes. Gorgias offers whatsapp support.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/  
Evidence: “Email, chat, SMS, WhatsApp, Instagram, and Facebook in one view”  

## Does Gorgias offer social media support?

Yes. Gorgias offers social media support.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/  
Evidence: “Email, chat, SMS, WhatsApp, Instagram, and Facebook in one view”  

## Does Gorgias offer api?

Yes. Gorgias offers api.

Last verified: 4 September 2026  
Source: https://www.gorgias.com/pricing  
Evidence: “API rate limit 2 req/s”  

## Sources

- [Gorgias Pricing – Build the customer support suite that fits your needs](https://www.gorgias.com/pricing) — Gorgias; accessed 2026-09-04.
- [Read the Master Services Agreement (MSA) governing the provision of services by Gorgias. Learn terms, responsibilities, payment, confidentiality, and legal commitments - last revised on July 1, 2025](https://www.gorgias.com/legal/terms-of-service) — Gorgias; accessed 2026-09-04.
- [The Conversational AI platform for Ecommerce | Gorgias](https://www.gorgias.com/) — Gorgias; accessed 2026-09-04.
- [Voice support for your ecommerce | Gorgias Voice](https://www.gorgias.com/products/voice) — Gorgias; accessed 2026-09-04.
- [Gorgias | AI customer experience for ecommerce](https://www.gorgias.com/ai-agent/support-skills) — Gorgias; accessed 2026-09-04.

Canonical vendor URL: https://www.gorgias.com/