Software overview
ProProfs Help Desk for help desk software
ProProfs Help Desk supports email ticketing. A trial is available.
Key features
- Email ticketing: Yes
- Shared inbox: Yes
- Live chat: Yes
- Phone support: Yes
- WhatsApp support: Yes
ProProfs Help Desk at a glance
| Feature | Details | Source |
|---|---|---|
| Email ticketing | Yes | View source |
| Shared inbox | Yes | View source |
| Live chat | Yes | View source |
| Phone support | Yes | View source |
| WhatsApp support | Yes | View source |
| Social media support | Yes | View source |
| Knowledge base | Yes | View source |
| Customer portal | Yes | View source |
UK pricing
ProProfs Help Desk's verified starting price is $0.
Last verified 4 September 2026. Source: Help Desk Ticketing Software Cost & Pricing Plans
Does ProProfs Help Desk offer email ticketing?
Yes. ProProfs Help Desk offers email ticketing.
Last verified 4 September 2026. Source: Help Desk Ticketing Software Cost & Pricing Plans
Does ProProfs Help Desk offer shared inbox?
Yes. ProProfs Help Desk offers shared inbox.
Last verified 4 September 2026. Source: ProProfs Help Desk Software | AI-Powered Ticketing & Support
Does ProProfs Help Desk offer live chat?
Yes. ProProfs Help Desk offers live chat.
Last verified 4 September 2026. Source: ProProfs Help Desk Software | AI-Powered Ticketing & Support
Does ProProfs Help Desk offer phone support?
Yes. ProProfs Help Desk offers phone support.
Last verified 4 September 2026. Source: ProProfs Help Desk Software | AI-Powered Ticketing & Support
Does ProProfs Help Desk offer whatsapp support?
Yes. ProProfs Help Desk offers whatsapp support.
Last verified 4 September 2026. Source: Help Desk Ticketing Software Cost & Pricing Plans
Does ProProfs Help Desk offer social media support?
Yes. ProProfs Help Desk offers social media support.
Last verified 4 September 2026. Source: ProProfs Help Desk Software | AI-Powered Ticketing & Support
Does ProProfs Help Desk offer api?
Yes. ProProfs Help Desk offers api.
Last verified 4 September 2026. Source: Help Desk Ticketing Software Cost & Pricing Plans
Compare ProProfs Help Desk with alternatives
- ProProfs Help Desk vs Freshdesk
- ProProfs Help Desk vs LiveAgent
- ProProfs Help Desk vs Help Scout
- ProProfs Help Desk vs Gorgias
- ProProfs Help Desk vs Zoho Desk
- ProProfs Help Desk vs Hiver
- ProProfs Help Desk vs HappyFox
- ProProfs Help Desk vs Re:amaze
- ProProfs Help Desk vs Jitbit Helpdesk
- ProProfs Help Desk vs Deskpro
Sources
- Help Desk Ticketing Software Cost & Pricing Plans — ProProfs Help Desk; accessed 2026-09-04.
- ProProfs Help Desk Software | AI-Powered Ticketing & Support — ProProfs Help Desk; accessed 2026-09-04.
- Help Desk Integrations | Connect Your Favorite Tools With ProProfs Desk — ProProfs Help Desk; accessed 2026-09-04.
- How to Install Help Desk Mobile App | ProProfs — ProProfs Help Desk; accessed 2026-09-04.
Download ProProfs Help Desk data as JSON · Read the Markdown version