Recommended software
Best help desk with Shopify
Deskpro ranks first because it supports shopify integration, supports email ticketing, supports shared inbox, and supports live chat. It is followed by Gorgias and HappyFox.
Ranked products
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Deskpro
Deskpro ranks 1st because:
- Deskpro supports shopify integration.
- Deskpro supports email ticketing.
- Deskpro supports shared inbox.
- Deskpro supports live chat.
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Gorgias
Gorgias ranks 2nd because:
- Gorgias supports shopify integration.
- Gorgias supports email ticketing.
- Gorgias supports shared inbox.
- Gorgias supports live chat.
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HappyFox
HappyFox ranks 3rd because:
- HappyFox supports shopify integration.
- HappyFox supports email ticketing.
- HappyFox supports shared inbox.
- HappyFox supports live chat.
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Help Scout
Help Scout ranks 4th because:
- Help Scout supports shopify integration.
- Help Scout supports email ticketing.
- Help Scout supports shared inbox.
- Help Scout supports live chat.
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Hiver
Hiver ranks 5th because:
- Hiver supports shopify integration.
- Hiver supports email ticketing.
- Hiver supports shared inbox.
- Hiver supports live chat.
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ProProfs Help Desk
ProProfs Help Desk ranks 6th because:
- ProProfs Help Desk supports shopify integration.
- ProProfs Help Desk supports email ticketing.
- ProProfs Help Desk supports shared inbox.
- ProProfs Help Desk supports live chat.
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Re:amaze
Re:amaze ranks 7th because:
- Re:amaze supports shopify integration.
- Re:amaze supports email ticketing.
- Re:amaze supports shared inbox.
- Re:amaze supports live chat.
Criteria comparison
Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.
| Criterion | Weight | Deskpro | Gorgias | HappyFox | Help Scout | Hiver | ProProfs Help Desk | Re:amaze |
|---|---|---|---|---|---|---|---|---|
| Shopify integration | 6 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 |
| Email ticketing | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| Shared inbox | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| Live chat | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
Method and alternate format
Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.