Recommended software
Best help desk with Shopify
Deskpro, Gorgias, HappyFox, Help Scout, Hiver, ProProfs Help Desk, and Re:amaze jointly meet the verified criteria for the top score of 18/18. They form an unranked shortlist because every qualifying product is tied.
Ranked products
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Deskpro
Deskpro is in the joint-leading shortlist because:
- Deskpro integrates with shopify.
- Deskpro supports email ticketing.
- Deskpro supports shared inbox.
- Deskpro supports live chat.
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Gorgias
Gorgias is in the joint-leading shortlist because:
- Gorgias integrates with shopify.
- Gorgias supports email ticketing.
- Gorgias supports shared inbox.
- Gorgias supports live chat.
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HappyFox
HappyFox is in the joint-leading shortlist because:
- HappyFox integrates with shopify.
- HappyFox supports email ticketing.
- HappyFox supports shared inbox.
- HappyFox supports live chat.
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Help Scout
Help Scout is in the joint-leading shortlist because:
- Help Scout integrates with shopify.
- Help Scout supports email ticketing.
- Help Scout supports shared inbox.
- Help Scout supports live chat.
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Hiver
Hiver is in the joint-leading shortlist because:
- Hiver integrates with shopify.
- Hiver supports email ticketing.
- Hiver supports shared inbox.
- Hiver supports live chat.
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ProProfs Help Desk
ProProfs Help Desk is in the joint-leading shortlist because:
- ProProfs Help Desk integrates with shopify.
- ProProfs Help Desk supports email ticketing.
- ProProfs Help Desk supports shared inbox.
- ProProfs Help Desk supports live chat.
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Re:amaze
Re:amaze is in the joint-leading shortlist because:
- Re:amaze integrates with shopify.
- Re:amaze supports email ticketing.
- Re:amaze supports shared inbox.
- Re:amaze supports live chat.
Criteria comparison
Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.
| Criterion | Weight | Deskpro | Gorgias | HappyFox | Help Scout | Hiver | ProProfs Help Desk | Re:amaze |
|---|---|---|---|---|---|---|---|---|
| Shopify integration | 9 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 | Yes (+9 points)Source · verified 4 September 2026 |
| Email ticketing | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| Shared inbox | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| Live chat | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
Method and alternate format
Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.