Software comparison

LiveChat vs JivoChat for live chat and chatbot software

LiveChat and JivoChat are closely matched for core workflows. Both support API access, live chat, ai chatbot, proactive messages, and chat routing. LiveChat has confirmed generative ai agent. JivoChat has confirmed free plan, shared inbox, and telegram.

Choose LiveChat if…

Choose LiveChat if confirmed generative ai agent matters to you; this detail is not yet confirmed for JivoChat.

Choose JivoChat if…

Choose JivoChat if confirmed free plan matters to you; this detail is not yet confirmed for LiveChat.
Choose JivoChat if confirmed shared inbox matters to you; this detail is not yet confirmed for LiveChat.
Choose JivoChat if confirmed telegram matters to you; this detail is not yet confirmed for LiveChat.

Key decision points

JivoChat has confirmed free plan; free plan is not yet confirmed for LiveChat.
LiveChat has confirmed generative ai agent; generative ai agent is not yet confirmed for JivoChat.
JivoChat has confirmed shared inbox; shared inbox is not yet confirmed for LiveChat.
JivoChat has confirmed telegram; telegram is not yet confirmed for LiveChat.

Features

Features features
Feature	LiveChat	JivoChat
Live chat	YesSource	YesSource
AI chatbot	YesSource	YesSource
Generative AI agent	YesSource	Not confirmed
Proactive messages	YesSource	YesSource
Chat routing	YesSource	YesSource
Shared inbox	Not confirmed	YesSource
Email inbox	YesSource	YesSource
WhatsApp	YesSource	YesSource
Facebook Messenger	YesSource	YesSource
Instagram	YesSource	YesSource
Telegram	Not confirmed	YesSource
Visitor tracking	YesSource	YesSource
Lead capture	Not confirmed	YesSource
Chat automation	YesSource	YesSource
Canned responses	YesSource	YesSource
Chat transcripts	YesSource	Not confirmed
Custom branding	Not confirmed	YesSource
Remove vendor branding	Not confirmed	YesSource

Integrations

Integrations features
Feature	LiveChat	JivoChat
Knowledge base integration	YesSource	YesSource
Shopify integration	YesSource	YesSource
WordPress integration	YesSource	YesSource

Platforms

Platforms features
Feature	LiveChat	JivoChat
Mobile apps	YesSource	YesSource

Technical

Technical features
Feature	LiveChat	JivoChat
API	YesSource	YesSource
Webhooks	YesSource	YesSource

Pricing

Pricing features
Feature	LiveChat	JivoChat
Free plan	Not confirmed	YesSource

Commercial

Commercial features
Feature	LiveChat	JivoChat
Affiliate programme	Not confirmed	YesSource

Starting price comparison

JivoChat has the lower starting price: $0, compared with $19.

More product information

LiveChat overview · JivoChat overview · Comparison data · Markdown