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Software comparison

LiveChat vs Crisp for live chat and chatbot software

LiveChat and Crisp are closely matched for core workflows. Both support API access, live chat, ai chatbot, generative ai agent, and proactive messages. Crisp has confirmed free plan, zapier, shared inbox, and telegram.

Choose Crisp if…

  • Choose Crisp if confirmed free plan matters to you; this detail is not yet confirmed for LiveChat.
  • Choose Crisp if confirmed zapier matters to you; this detail is not yet confirmed for LiveChat.
  • Choose Crisp if confirmed shared inbox matters to you; this detail is not yet confirmed for LiveChat.
  • Choose Crisp if confirmed telegram matters to you; this detail is not yet confirmed for LiveChat.

Key decision points

Features

Features features
FeatureLiveChatCrisp
Live chatYesSourceYesSource
AI chatbotYesSourceYesSource
Generative AI agentYesSourceYesSource
Proactive messagesYesSourceYesSource
Chat routingYesSourceYesSource
Shared inboxNot confirmedYesSource
Email inboxYesSourceYesSource
WhatsAppYesSourceYesSource
Facebook MessengerYesSourceYesSource
InstagramYesSourceYesSource
TelegramNot confirmedYesSource
Visitor trackingYesSourceYesSource
Lead captureNot confirmedYesSource
Chat automationYesSourceYesSource
Canned responsesYesSourceYesSource
Chat transcriptsYesSourceYesSource
Remove vendor brandingNot confirmedYesSource

Integrations

Integrations features
FeatureLiveChatCrisp
Knowledge base integrationYesSourceYesSource
Shopify integrationYesSourceYesSource
WordPress integrationYesSourceYesSource

Platforms

Platforms features
FeatureLiveChatCrisp
Mobile appsYesSourceYesSource

Technical

Technical features
FeatureLiveChatCrisp
APIYesSourceYesSource
WebhooksYesSourceYesSource
ZapierNot confirmedYesSource

Pricing

Pricing features
FeatureLiveChatCrisp
Free planNot confirmedYesSource

Starting price comparison

Crisp has the lower starting price: $0, compared with $19.

More product information

LiveChat overview · Crisp overview · Comparison data · Markdown