Software comparison
JivoChat vs ProProfs Chat for live chat and chatbot software
JivoChat and ProProfs Chat are closely matched for core workflows. Both support free plan, API access, live chat, proactive messages, and chat routing. JivoChat has confirmed ai chatbot and telegram. ProProfs Chat has confirmed rule-based chatbot and generative ai agent.
Choose JivoChat if…
- Choose JivoChat if confirmed ai chatbot matters to you; this detail is not yet confirmed for ProProfs Chat.
- Choose JivoChat if confirmed telegram matters to you; this detail is not yet confirmed for ProProfs Chat.
Choose ProProfs Chat if…
- Choose ProProfs Chat if confirmed rule-based chatbot matters to you; this detail is not yet confirmed for JivoChat.
- Choose ProProfs Chat if confirmed generative ai agent matters to you; this detail is not yet confirmed for JivoChat.
Key decision points
- JivoChat has confirmed ai chatbot; ai chatbot is not yet confirmed for ProProfs Chat.
- ProProfs Chat has confirmed rule-based chatbot; rule-based chatbot is not yet confirmed for JivoChat.
- ProProfs Chat has confirmed generative ai agent; generative ai agent is not yet confirmed for JivoChat.
- JivoChat has confirmed telegram; telegram is not yet confirmed for ProProfs Chat.
Features
| Feature | JivoChat | ProProfs Chat |
|---|---|---|
| Live chat | YesSource | YesSource |
| AI chatbot | YesSource | Not confirmed |
| Rule-based chatbot | Not confirmed | YesSource |
| Generative AI agent | Not confirmed | YesSource |
| Proactive messages | YesSource | YesSource |
| Chat routing | YesSource | YesSource |
| Shared inbox | YesSource | YesSource |
| Email inbox | YesSource | YesSource |
| YesSource | YesSource | |
| Facebook Messenger | YesSource | YesSource |
| YesSource | YesSource | |
| Telegram | YesSource | Not confirmed |
| Visitor tracking | YesSource | YesSource |
| Lead capture | YesSource | YesSource |
| Chat automation | YesSource | Not confirmed |
| Human handoff | Not confirmed | YesSource |
| Canned responses | YesSource | YesSource |
| Chat transcripts | Not confirmed | YesSource |
| Custom branding | YesSource | YesSource |
| Remove vendor branding | YesSource | YesSource |
Integrations
Platforms
Technical
Pricing
Commercial
| Feature | JivoChat | ProProfs Chat |
|---|---|---|
| Affiliate programme | YesSource | Not confirmed |
Starting price comparison
JivoChat has the lower starting price: $0, compared with $1.99.
More product information
JivoChat overview · ProProfs Chat overview · Comparison data · Markdown