Software comparison

JivoChat vs Crisp for live chat and chatbot software

JivoChat and Crisp are closely matched for core workflows. Both support free plan, API access, live chat, ai chatbot, and proactive messages. JivoChat has confirmed custom branding. Crisp has confirmed zapier, generative ai agent, and chat transcripts.

Choose JivoChat if…

Choose JivoChat if confirmed custom branding matters to you; this detail is not yet confirmed for Crisp.

Choose Crisp if…

Choose Crisp if confirmed zapier matters to you; this detail is not yet confirmed for JivoChat.
Choose Crisp if confirmed generative ai agent matters to you; this detail is not yet confirmed for JivoChat.
Choose Crisp if confirmed chat transcripts matters to you; this detail is not yet confirmed for JivoChat.

Key decision points

Crisp has confirmed zapier; zapier is not yet confirmed for JivoChat.
Crisp has confirmed generative ai agent; generative ai agent is not yet confirmed for JivoChat.
Crisp has confirmed chat transcripts; chat transcripts is not yet confirmed for JivoChat.
JivoChat has confirmed custom branding; custom branding is not yet confirmed for Crisp.

Features

Features features
Feature	JivoChat	Crisp
Live chat	YesSource	YesSource
AI chatbot	YesSource	YesSource
Generative AI agent	Not confirmed	YesSource
Proactive messages	YesSource	YesSource
Chat routing	YesSource	YesSource
Shared inbox	YesSource	YesSource
Email inbox	YesSource	YesSource
WhatsApp	YesSource	YesSource
Facebook Messenger	YesSource	YesSource
Instagram	YesSource	YesSource
Telegram	YesSource	YesSource
Visitor tracking	YesSource	YesSource
Lead capture	YesSource	YesSource
Chat automation	YesSource	YesSource
Canned responses	YesSource	YesSource
Chat transcripts	Not confirmed	YesSource
Custom branding	YesSource	Not confirmed
Remove vendor branding	YesSource	YesSource

Integrations

Integrations features
Feature	JivoChat	Crisp
Knowledge base integration	YesSource	YesSource
Shopify integration	YesSource	YesSource
WordPress integration	YesSource	YesSource

Platforms

Platforms features
Feature	JivoChat	Crisp
Mobile apps	YesSource	YesSource

Technical

Technical features
Feature	JivoChat	Crisp
API	YesSource	YesSource
Webhooks	YesSource	YesSource
Zapier	Not confirmed	YesSource

Pricing

Pricing features
Feature	JivoChat	Crisp
Free plan	YesSource	YesSource

Commercial

Commercial features
Feature	JivoChat	Crisp
Affiliate programme	YesSource	Not confirmed

Starting price comparison

JivoChat and Crisp have the same starting price: $0.

More product information

JivoChat overview · Crisp overview · Comparison data · Markdown