Recommended software

Best live chat with a free plan

Chatfuel ranks first because it supports free plan, supports live chat, supports ai chatbot, and supports rule-based chatbot. It is followed by Landbot and Crisp.

Ranked products

  1. Chatfuel

    Chatfuel ranks 1st because:

    • Chatfuel supports free plan.
    • Chatfuel supports live chat.
    • Chatfuel supports ai chatbot.
    • Chatfuel supports rule-based chatbot.

    Score: 15/15 · verified criteria: 4/4

  2. Landbot

    Landbot ranks 2nd because:

    • Landbot supports free plan.
    • Landbot supports live chat.
    • Landbot supports ai chatbot.
    • Landbot supports rule-based chatbot.

    Score: 15/15 · verified criteria: 4/4

  3. Crisp

    Crisp ranks 3rd because:

    • Crisp supports free plan.
    • Crisp supports live chat.
    • Crisp supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  4. JivoChat

    JivoChat ranks 4th because:

    • JivoChat supports free plan.
    • JivoChat supports live chat.
    • JivoChat supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  5. ProProfs Chat

    ProProfs Chat ranks 5th because:

    • ProProfs Chat supports free plan.
    • ProProfs Chat supports live chat.
    • ProProfs Chat supports rule-based chatbot.

    Score: 12/15 · verified criteria: 3/4

  6. Smartsupp

    Smartsupp ranks 6th because:

    • Smartsupp supports free plan.
    • Smartsupp supports live chat.
    • Smartsupp supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  7. Tidio

    Tidio ranks 7th because:

    • Tidio supports free plan.
    • Tidio supports live chat.
    • Tidio supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

Criteria comparison

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

Verified criteria used for this ranking
CriterionWeightChatfuelLandbotCrispJivoChatProProfs ChatSmartsuppTidio
Free plan6Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026
Live chat3Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026
AI chatbot3Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Not confirmedYes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026
Rule-based chatbot3Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Not confirmedNot confirmedYes (+3 points)Source · verified 4 September 2026Not confirmedNot confirmed

Method and alternate format

Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.

Read the methodology · Read the Markdown version