Best live chat with a free plan

Ranked products

1. Chatfuel

   Chatfuel is in the joint-leading shortlist because:

   • Chatfuel supports free plan.
   • Chatfuel supports live chat.
   • Chatfuel supports AI chatbot.
   • Chatfuel supports rule-based chatbot.

   Score: 18/18 · verified criteria: 4/4

2. Landbot

   Landbot is in the joint-leading shortlist because:

   • Landbot supports free plan.
   • Landbot supports live chat.
   • Landbot supports AI chatbot.
   • Landbot supports rule-based chatbot.

   Score: 18/18 · verified criteria: 4/4

3. Crisp

   Crisp shares 3rd place because:

   • Crisp supports free plan.
   • Crisp supports live chat.
   • Crisp supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

4. JivoChat

   JivoChat shares 3rd place because:

   • JivoChat supports free plan.
   • JivoChat supports live chat.
   • JivoChat supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

5. ProProfs Chat

   ProProfs Chat shares 3rd place because:

   • ProProfs Chat supports free plan.
   • ProProfs Chat supports live chat.
   • ProProfs Chat supports rule-based chatbot.

   Score: 15/18 · verified criteria: 3/4

6. Smartsupp

   Smartsupp shares 3rd place because:

   • Smartsupp supports free plan.
   • Smartsupp supports live chat.
   • Smartsupp supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

7. Tidio

   Tidio shares 3rd place because:

   • Tidio supports free plan.
   • Tidio supports live chat.
   • Tidio supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

Criteria comparison

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

Method and alternate format

Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.

Read the methodology · Read the Markdown version