Recommended software
Best live chat with a free plan
Chatfuel ranks first because it supports free plan, supports live chat, supports ai chatbot, and supports rule-based chatbot. It is followed by Landbot and Crisp.
Ranked products
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Chatfuel
Chatfuel ranks 1st because:
- Chatfuel supports free plan.
- Chatfuel supports live chat.
- Chatfuel supports ai chatbot.
- Chatfuel supports rule-based chatbot.
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Landbot
Landbot ranks 2nd because:
- Landbot supports free plan.
- Landbot supports live chat.
- Landbot supports ai chatbot.
- Landbot supports rule-based chatbot.
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Crisp
Crisp ranks 3rd because:
- Crisp supports free plan.
- Crisp supports live chat.
- Crisp supports ai chatbot.
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JivoChat
JivoChat ranks 4th because:
- JivoChat supports free plan.
- JivoChat supports live chat.
- JivoChat supports ai chatbot.
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ProProfs Chat
ProProfs Chat ranks 5th because:
- ProProfs Chat supports free plan.
- ProProfs Chat supports live chat.
- ProProfs Chat supports rule-based chatbot.
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Smartsupp
Smartsupp ranks 6th because:
- Smartsupp supports free plan.
- Smartsupp supports live chat.
- Smartsupp supports ai chatbot.
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Tidio
Tidio ranks 7th because:
- Tidio supports free plan.
- Tidio supports live chat.
- Tidio supports ai chatbot.
Criteria comparison
Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.
| Criterion | Weight | Chatfuel | Landbot | Crisp | JivoChat | ProProfs Chat | Smartsupp | Tidio |
|---|---|---|---|---|---|---|---|---|
| Free plan | 6 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 | Yes (+6 points)Source · verified 4 September 2026 |
| Live chat | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| AI chatbot | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Not confirmed | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 |
| Rule-based chatbot | 3 | Yes (+3 points)Source · verified 4 September 2026 | Yes (+3 points)Source · verified 4 September 2026 | Not confirmed | Not confirmed | Yes (+3 points)Source · verified 4 September 2026 | Not confirmed | Not confirmed |
Method and alternate format
Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.