# Best live chat with a free plan

Chatfuel ranks first because it supports free plan, supports live chat, supports ai chatbot, and supports rule-based chatbot. It is followed by Landbot and Crisp.

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

## Ranked products

### 1. Chatfuel

Chatfuel ranks 1st because:

- Chatfuel supports free plan.
- Chatfuel supports live chat.
- Chatfuel supports ai chatbot.
- Chatfuel supports rule-based chatbot.

Score: 15/15. Verified criteria: 4/4.

### 2. Landbot

Landbot ranks 2nd because:

- Landbot supports free plan.
- Landbot supports live chat.
- Landbot supports ai chatbot.
- Landbot supports rule-based chatbot.

Score: 15/15. Verified criteria: 4/4.

### 3. Crisp

Crisp ranks 3rd because:

- Crisp supports free plan.
- Crisp supports live chat.
- Crisp supports ai chatbot.

Score: 12/15. Verified criteria: 3/4.

### 4. JivoChat

JivoChat ranks 4th because:

- JivoChat supports free plan.
- JivoChat supports live chat.
- JivoChat supports ai chatbot.

Score: 12/15. Verified criteria: 3/4.

### 5. ProProfs Chat

ProProfs Chat ranks 5th because:

- ProProfs Chat supports free plan.
- ProProfs Chat supports live chat.
- ProProfs Chat supports rule-based chatbot.

Score: 12/15. Verified criteria: 3/4.

### 6. Smartsupp

Smartsupp ranks 6th because:

- Smartsupp supports free plan.
- Smartsupp supports live chat.
- Smartsupp supports ai chatbot.

Score: 12/15. Verified criteria: 3/4.

### 7. Tidio

Tidio ranks 7th because:

- Tidio supports free plan.
- Tidio supports live chat.
- Tidio supports ai chatbot.

Score: 12/15. Verified criteria: 3/4.

## Criteria comparison

| Criterion | Weight | Chatfuel | Landbot | Crisp | JivoChat | ProProfs Chat | Smartsupp | Tidio |
| --- | ---: | --- | --- | --- | --- | --- | --- | --- |
| Free plan | 6 | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) |
| Live chat | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) |
| AI chatbot | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Not confirmed | Yes (+3) | Yes (+3) |
| Rule-based chatbot | 3 | Yes (+3) | Yes (+3) | Not confirmed | Not confirmed | Yes (+3) | Not confirmed | Not confirmed |
