# ProProfs Chat for live chat and chatbot software

ProProfs Chat supports live chat. A trial is available.

## ProProfs Chat at a glance

| Fact | ProProfs Chat |
| --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/)) |
| Rule-based chatbot | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/pricing/)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/features/ai-support-agent/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/features/)) |
| Email inbox | Yes (verified 4 September 2026; [source](https://www.proprofschat.com/features/)) |

## UK pricing

ProProfs Chat's verified starting price is $1.99.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/pricing/  
Evidence: “$3.99 --> $1.99 /mo 1 operator/month”  

## Does ProProfs Chat offer live chat?

Yes. ProProfs Chat offers live chat.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/  
Evidence: “Live Chat Software That Will Delight Your Customers”  

## Does ProProfs Chat offer ai chatbot?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does ProProfs Chat offer rule-based chatbot?

Yes. ProProfs Chat offers rule-based chatbot.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/pricing/  
Evidence: “No-Code Bot Builder Build chatbot conversation flows by dragging and dropping steps on a visual canvas — no coding, no technical team required.”  

## Does ProProfs Chat offer generative ai agent?

Yes. ProProfs Chat offers generative ai agent.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/features/ai-support-agent/  
Evidence: “Build AI Customer Service Agents That Resolve Every Customer Issue”  

## Does ProProfs Chat offer proactive messages?

Yes. ProProfs Chat offers proactive messages.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/  
Evidence: “Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement.”  

## Does ProProfs Chat offer chat routing?

Yes. ProProfs Chat offers chat routing.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/  
Evidence: “Configure chat routing rules in pre-chat form to automatically connect visitors to right departments.”  

## Does ProProfs Chat offer api?

Yes. ProProfs Chat offers api.

Last verified: 4 September 2026  
Source: https://www.proprofschat.com/features/  
Evidence: “Smart APIs That Push Chats to Your Tools”  

## Sources

- [ProProfs Live Chat Pricing | Best AI Live Chat Software](https://www.proprofschat.com/pricing/) — ProProfs Chat; accessed 2026-09-04.
- [Live Chat Software Features | ProProfs](https://www.proprofschat.com/features/) — ProProfs Chat; accessed 2026-09-04.
- [AI-Powered Live Chat Software for Websites & Mobile Apps](https://www.proprofschat.com/) — ProProfs Chat; accessed 2026-09-04.
- [AI Customer Service Agent Software for Website | ProProfs](https://www.proprofschat.com/features/ai-support-agent/) — ProProfs Chat; accessed 2026-09-04.
- [Live Chat Integration | ProProfs Integration With Apps](https://www.proprofschat.com/integrations/) — ProProfs Chat; accessed 2026-09-04.

Canonical vendor URL: https://www.proprofschat.com/