# LiveChat for live chat and chatbot software

LiveChat supports live chat. A trial is available.

## LiveChat at a glance

| Fact | LiveChat |
| --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://www.livechat.com/)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://www.livechat.com/)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://www.livechat.com/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://www.livechat.com/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://www.livechat.com/features/)) |
| Email inbox | Yes (verified 4 September 2026; [source](https://www.livechat.com/features/)) |

## UK pricing

LiveChat's verified starting price is $19.

Last verified: 4 September 2026  
Source: https://www.livechat.com/pricing/  
Evidence: “$ 19 /mo per person billed annually”  

## Does LiveChat offer live chat?

Yes. LiveChat offers live chat.

Last verified: 4 September 2026  
Source: https://www.livechat.com/  
Evidence: “LiveChat® is intuitive customer service software”  

## Does LiveChat offer ai chatbot?

Yes. LiveChat offers ai chatbot.

Last verified: 4 September 2026  
Source: https://www.livechat.com/  
Evidence: “Automate support and sales with AI customer service chatbots”  

## Does LiveChat offer rule-based chatbot?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does LiveChat offer generative ai agent?

Yes. LiveChat offers generative ai agent.

Last verified: 4 September 2026  
Source: https://www.livechat.com/  
Evidence: “Copilot helps your agents navigate LiveChat® and provides real-time insights”  

## Does LiveChat offer proactive messages?

Yes. LiveChat offers proactive messages.

Last verified: 4 September 2026  
Source: https://www.livechat.com/  
Evidence: “Start conversations with pre-set messages”  

## Does LiveChat offer chat routing?

Yes. LiveChat offers chat routing.

Last verified: 4 September 2026  
Source: https://www.livechat.com/features/  
Evidence: “Routing rules”  

## Does LiveChat offer api?

Yes. LiveChat offers api.

Last verified: 4 September 2026  
Source: https://www.livechat.com/features/  
Evidence: “LiveChat® APIs”  

## Sources

- [LiveChat® Pricing & Plans | Start For Free | LiveChat.com](https://www.livechat.com/pricing/) — LiveChat; accessed 2026-09-04.
- [LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com](https://www.livechat.com/) — LiveChat; accessed 2026-09-04.
- [LiveChat® Features | LiveChat® | LiveChat.com](https://www.livechat.com/features/) — LiveChat; accessed 2026-09-04.

Canonical vendor URL: https://www.livechat.com/