# Crisp for live chat and chatbot software

Crisp supports live chat. A trial is available.

## Crisp at a glance

| Fact | Crisp |
| --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://crisp.chat/en/)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://crisp.chat/en/)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://crisp.chat/en/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://crisp.chat/en/pricing/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://crisp.chat/en/pricing/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://crisp.chat/en/)) |
| Email inbox | Yes (verified 4 September 2026; [source](https://crisp.chat/en/pricing/)) |

## UK pricing

Crisp's verified starting price is $0 workspace monthly.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/pricing/  
Evidence: “Free Forever Use Crisp for free”  

## Does Crisp offer live chat?

Yes. Crisp offers live chat.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/  
Evidence: “Chat Widget Instantly support leads and customers with a chat widget”  

## Does Crisp offer ai chatbot?

Yes. Crisp offers ai chatbot.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/  
Evidence: “AI Chatbot”  

## Does Crisp offer rule-based chatbot?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Crisp offer generative ai agent?

Yes. Crisp offers generative ai agent.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/  
Evidence: “Hugo Your best AI support agent teammate.”  

## Does Crisp offer proactive messages?

Yes. Crisp offers proactive messages.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/pricing/  
Evidence: “Proactive chat messages”  

## Does Crisp offer chat routing?

Yes. Crisp offers chat routing.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/pricing/  
Evidence: “Routing rules & Assignment”  

## Does Crisp offer api?

Yes. Crisp offers api.

Last verified: 4 September 2026  
Source: https://crisp.chat/en/pricing/  
Evidence: “Access Crisp APIs to build custom integrations and automate workflows.”  

## Sources

- [Pricing and plans - Crisp best deals - Crisp](https://crisp.chat/en/pricing/) — Crisp; accessed 2026-09-04.
- [The AI Customer Support Platform for Every Business - Crisp](https://crisp.chat/en/) — Crisp; accessed 2026-09-04.

Canonical vendor URL: https://crisp.chat/