# ChatBot for live chat and chatbot software

ChatBot supports live chat. A trial is available.

## ChatBot at a glance

| Fact | ChatBot |
| --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://www.chatbot.com/)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://www.chatbot.com/ai/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/chat-widget/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) |
| Email inbox | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) |

## UK pricing

ChatBot's verified starting price is $19.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/pricing/  
Evidence: “$19 per user / mo”  

## Does ChatBot offer live chat?

Yes. ChatBot offers live chat.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/integrations/  
Evidence: “LiveChat Improve your customer services working side by side with a bot.”  

## Does ChatBot offer ai chatbot?

Yes. ChatBot offers ai chatbot.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/  
Evidence: “AI chatbot that helps your customers and grows your sales”  

## Does ChatBot offer rule-based chatbot?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does ChatBot offer generative ai agent?

Yes. ChatBot offers generative ai agent.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/ai/  
Evidence: “This AI chatbot for customer service combines machine learning, natural language processing, and generative AI”  

## Does ChatBot offer proactive messages?

Yes. ChatBot offers proactive messages.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/integrations/chat-widget/  
Evidence: “Campaigns let the widget open on its own, triggered by the page, the time spent, or what a visitor just did”  

## Does ChatBot offer chat routing?

Yes. ChatBot offers chat routing.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/integrations/whatsapp/  
Evidence: “Route chats to the right people WhatsApp conversations get their own views, so the right team picks up the right chats.”  

## Does ChatBot offer api?

Yes. ChatBot offers api.

Last verified: 4 September 2026  
Source: https://www.chatbot.com/integrations/  
Evidence: “Use a Workflow to call any external API”  

## Sources

- [AI Chatbot Pricing: Plans from $19/mo | ChatBot.com](https://www.chatbot.com/pricing/) — ChatBot; accessed 2026-09-04.
- [ChatBot: The Best AI Chatbot Software for Your Website](https://www.chatbot.com/) — ChatBot; accessed 2026-09-04.
- [Chatbot Integrations: Connect Your Tools | ChatBot.com](https://www.chatbot.com/integrations/) — ChatBot; accessed 2026-09-04.
- [WhatsApp Chatbot for Business: AI That Sells | ChatBot.com](https://www.chatbot.com/integrations/whatsapp/) — ChatBot; accessed 2026-09-04.
- [Chatbot Ticketing System for HelpDesk.com | ChatBot.com](https://www.chatbot.com/integrations/helpdesk/) — ChatBot; accessed 2026-09-04.
- [AI Chat Widget with Human Handoff | ChatBot.com](https://www.chatbot.com/integrations/chat-widget/) — ChatBot; accessed 2026-09-04.
- [AI Assist: Train a Custom AI on Your Data | ChatBot.com](https://www.chatbot.com/ai/) — ChatBot; accessed 2026-09-04.

Canonical vendor URL: https://www.chatbot.com/