{
  "schemaVersion": 1,
  "id": "chatfuel",
  "name": "Chatfuel",
  "vendor": "Chatfuel",
  "canonicalUrl": "https://chatfuel.com/",
  "catalogOrder": 8,
  "publicationStatus": "active",
  "description": {
    "value": "Chatfuel is a super simple, lightweight tool built for WhatsApp/Instagram-first businesses. It combines client messaging, booking, follow-ups, and automation in one place — without the complexity of full-scale CRMs.",
    "status": "verified",
    "sourceIds": [
      "ingest-cc5770f66a2bdf13"
    ],
    "evidence": [
      {
        "sourceId": "ingest-cc5770f66a2bdf13",
        "excerpt": "Chatfuel is a super simple, lightweight tool built for WhatsApp/Instagram-first businesses. It combines client messaging, booking, follow-ups, and automation in one place — without the complexity of full-scale CRMs.",
        "supports": "positive"
      }
    ],
    "verifiedAt": "2026-09-04"
  },
  "company": {
    "countryHq": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "ukAvailability": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "pricing": {
    "currency": {
      "value": "USD",
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "$49 USD per month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "startingPrice": {
      "value": 49,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "$49 USD per month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "billingUnit": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "billingFrequency": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "perUser": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "minimumUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForOneUser": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForFiveUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForTwentyUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "freeTier": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Free No credit card required",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "trial": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Start free trial",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "minimumTermMonths": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "suitability": {
    "soleTrader": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff2To5": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff5To20": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff20Plus": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "domesticElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commercialElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "vertical": {
    "liveChat": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Your team can handle live conversations and follow up when automation needs a human.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "aiChatbot": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "AI sales manager",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "ruleBasedChatbot": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Automated replies and flow builder",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "generativeAiAgent": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "The only AI that actually qualifies your leads",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "proactiveMessages": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Broadcasts and re-engagement",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "chatRouting": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "Every reply, tagged and routed automatically",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "sharedInbox": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Shared inbox for customer conversations",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "emailInbox": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "whatsapp": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "WhatsApp Business Solution Provider",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "facebookMessenger": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Instagram, Facebook and WhatsApp automations",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "instagram": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Instagram, Facebook and WhatsApp automations",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "telegram": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "visitorTracking": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "Lead scoring & routing",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "leadCapture": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Funnels for lead qualification",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "chatAutomation": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "AI-powered automations",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "knowledgeBaseIntegration": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "AI knowledge base",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "humanHandoff": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "Your team can handle live conversations and follow up when automation needs a human.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "cannedResponses": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "Niche-ready scripts",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "chatTranscripts": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "mobileApps": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "customBranding": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "Custom branding",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "removeVendorBranding": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "shopifyIntegration": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "wordpressIntegration": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "priceForFiveAgents": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "general": {
    "quotations": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "estimates": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "scheduling": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "dispatch": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "invoicing": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "paymentCollection": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "recurringJobs": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "maintenanceContracts": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "inventory": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "purchaseOrders": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supplierManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "subcontractorManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "fleetManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "customerPortal": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "crm": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "accounting": {
    "xero": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "quickBooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "sage": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "cis": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "vat": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "makingTaxDigital": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "technical": {
    "ios": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "android": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "web": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "offline": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "api": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "webhooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "zapier": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-11ef8cbe42b61144"
      ],
      "evidence": [
        {
          "sourceId": "ingest-11ef8cbe42b61144",
          "excerpt": "You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    }
  },
  "commercial": {
    "affiliateProgramme": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-cc5770f66a2bdf13"
      ],
      "evidence": [
        {
          "sourceId": "ingest-cc5770f66a2bdf13",
          "excerpt": "Affiliate Program",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "affiliateUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commissionDescription": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "affiliateTrackingUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "support": {
    "ukPhone": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supportHours": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "onboarding": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "sources": [
    {
      "id": "ingest-11ef8cbe42b61144",
      "url": "https://chatfuel.com/pricing",
      "title": "Chatfuel | Pricing",
      "publisher": "Chatfuel",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    },
    {
      "id": "ingest-cc5770f66a2bdf13",
      "url": "https://chatfuel.com/",
      "title": "Chatfuel | The System that Proves Which Lead Became a Sale",
      "publisher": "Chatfuel",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    }
  ]
}
