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  "schemaVersion": 1,
  "id": "chatbot",
  "name": "ChatBot",
  "vendor": "ChatBot",
  "canonicalUrl": "https://www.chatbot.com/",
  "catalogOrder": 3,
  "publicationStatus": "active",
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  },
  "company": {
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    },
    "ukAvailability": {
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  },
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      "status": "verified",
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        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "startingPrice": {
      "value": 19,
      "status": "verified",
      "sourceIds": [
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "billingUnit": {
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      "status": "unknown",
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    },
    "billingFrequency": {
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    },
    "perUser": {
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      "status": "verified",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "minimumUsers": {
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      "status": "unknown",
      "sourceIds": [],
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    },
    "costForOneUser": {
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      "status": "unknown",
      "sourceIds": [],
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      "verifiedAt": null
    },
    "costForFiveUsers": {
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      "status": "unknown",
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    },
    "costForTwentyUsers": {
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      "status": "unknown",
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    },
    "freeTier": {
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      "status": "unknown",
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    },
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      "evidence": [
        {
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          "excerpt": "Free 14-day trial",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "minimumTermMonths": {
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      "status": "unknown",
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    },
    "staff2To5": {
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    "staff5To20": {
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      "status": "unknown",
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    },
    "staff20Plus": {
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      "sourceIds": [],
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    },
    "domesticElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
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    },
    "commercialElectrical": {
      "value": null,
      "status": "unknown",
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    }
  },
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        {
          "sourceId": "ingest-9e8886983f71a796",
          "excerpt": "LiveChat Improve your customer services working side by side with a bot.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "aiChatbot": {
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      "status": "verified",
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        {
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          "excerpt": "AI chatbot that helps your customers and grows your sales",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "ruleBasedChatbot": {
      "value": null,
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    },
    "generativeAiAgent": {
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          "supports": "positive"
        }
      ],
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    },
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      "status": "verified",
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      "evidence": [
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          "excerpt": "Campaigns let the widget open on its own, triggered by the page, the time spent, or what a visitor just did",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "chatRouting": {
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          "excerpt": "Route chats to the right people WhatsApp conversations get their own views, so the right team picks up the right chats.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
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          "excerpt": "Every conversation in one inbox WhatsApp is one channel in Text, not a separate tool with its own login.",
          "supports": "positive"
        }
      ],
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    },
    "emailInbox": {
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      "evidence": [
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          "excerpt": "Email Arrives as a ticket your team can assign and answer.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
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        }
      ],
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    },
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          "excerpt": "Facebook Messenger Connect ChatBot.com with your Facebook fan pages to automate your chats.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "instagram": {
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      "status": "unknown",
      "sourceIds": [],
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    },
    "telegram": {
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    },
    "visitorTracking": {
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    },
    "leadCapture": {
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          "excerpt": "Turns chats into leads It gathers names and emails as the talk unfolds, then passes warm contacts to your team.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "chatAutomation": {
      "value": true,
      "status": "verified",
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          "excerpt": "WhatsApp automation that works while you sleep Answers, routing, and follow-ups run on their own.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "knowledgeBaseIntegration": {
      "value": true,
      "status": "verified",
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          "supports": "positive"
        }
      ],
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    },
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          "excerpt": "Calls in your team When a person should take over, the chat moves across carrying every message so far.",
          "supports": "positive"
        }
      ],
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    },
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "mobileApps": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
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    },
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          "excerpt": "Match your brand. Pick a light or dark theme, set your colors and background, and add your logo and avatar.",
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        }
      ],
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    },
    "removeVendorBranding": {
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          "excerpt": "White-label widget",
          "supports": "positive"
        }
      ],
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    },
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      "status": "verified",
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        }
      ],
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    },
    "wordpressIntegration": {
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      "evidence": [
        {
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "priceForFiveAgents": {
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    "quickBooks": {
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      "status": "unknown",
      "sourceIds": [],
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    },
    "android": {
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    },
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        }
      ],
      "verifiedAt": "2026-09-04"
    },
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      "status": "verified",
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      "evidence": [
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "zapier": {
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    {
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      "url": "https://www.chatbot.com/ai/",
      "title": "AI Assist: Train a Custom AI on Your Data | ChatBot.com",
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  ]
}
