{
  "schemaVersion": 1,
  "id": "livechat-vs-landbot",
  "products": [
    "livechat",
    "landbot"
  ],
  "conclusion": "LiveChat and Landbot are closely matched for core workflows. Both support API access, live chat, ai chatbot, generative ai agent, and proactive messages. Landbot has confirmed free plan, price for five agents of 400, zapier, and rule-based chatbot.",
  "decisionPoints": [
    {
      "path": "pricing.freeTier",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Landbot has confirmed free plan; free plan is not yet confirmed for LiveChat."
    },
    {
      "path": "vertical.priceForFiveAgents",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Landbot has confirmed price for five agents of 400; price for five agents is not yet confirmed for LiveChat."
    },
    {
      "path": "technical.zapier",
      "importance": 8,
      "kind": "evidence-gap",
      "text": "Landbot has confirmed zapier; zapier is not yet confirmed for LiveChat."
    },
    {
      "path": "vertical.ruleBasedChatbot",
      "importance": 7,
      "kind": "evidence-gap",
      "text": "Landbot has confirmed rule-based chatbot; rule-based chatbot is not yet confirmed for LiveChat."
    }
  ],
  "sharedStrengths": [
    {
      "path": "technical.api",
      "label": "API",
      "importance": 8
    },
    {
      "path": "vertical.liveChat",
      "label": "Live chat",
      "importance": 7
    },
    {
      "path": "vertical.aiChatbot",
      "label": "AI chatbot",
      "importance": 7
    },
    {
      "path": "vertical.generativeAiAgent",
      "label": "Generative AI agent",
      "importance": 7
    },
    {
      "path": "vertical.proactiveMessages",
      "label": "Proactive messages",
      "importance": 7
    }
  ],
  "coverage": {
    "a": 63,
    "b": 83,
    "gap": 20
  },
  "facts": [
    {
      "path": "vertical.liveChat",
      "label": "Live chat",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "LiveChat® is intuitive customer service software",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf226fcb3a17da1c"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "Live Chat Support",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.aiChatbot",
      "label": "AI chatbot",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "Automate support and sales with AI customer service chatbots",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "AI Agent & Chatbot Builder for WhatsApp + Website",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.ruleBasedChatbot",
      "label": "Rule-based chatbot",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Combine the intelligence of AI with the control of rule-based chatbots",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.generativeAiAgent",
      "label": "Generative AI agent",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "Copilot helps your agents navigate LiveChat® and provides real-time insights",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "AI Agent & Chatbot Builder",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.proactiveMessages",
      "label": "Proactive messages",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "Start conversations with pre-set messages",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Engaged proactively with customers to enhance loyalty and retention.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatRouting",
      "label": "Chat routing",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Routing rules",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Capture, qualify and route inbound leads 24/7",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.sharedInbox",
      "label": "Shared inbox",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf226fcb3a17da1c"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "Human takeover (shared inbox)",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.emailInbox",
      "label": "Email inbox",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Email",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.whatsapp",
      "label": "WhatsApp",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "WhatsApp Business",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "WhatsApp Chatbots Automate conversations on the world's most popular chat app.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.facebookMessenger",
      "label": "Facebook Messenger",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Facebook",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-85cb620bc8710600"
        ],
        "evidence": [
          {
            "sourceId": "ingest-85cb620bc8710600",
            "excerpt": "Create chatbots for different channels, like Web, Whatsapp, API and Facebook Messenger",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.instagram",
      "label": "Instagram",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Instagram for Business",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.telegram",
      "label": "Telegram",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.visitorTracking",
      "label": "Visitor tracking",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-30b2f5bbbc6446ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-30b2f5bbbc6446ec",
            "excerpt": "Track up to 100 visitors",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Landbot native SEO & Tracking tools",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.leadCapture",
      "label": "Lead capture",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Generate leads and improve customer experience on the web.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatAutomation",
      "label": "Chat automation",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "Automate support and sales with AI customer service chatbots",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Automate conversations on the world's most popular chat app.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.knowledgeBaseIntegration",
      "label": "Knowledge base integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "KnowledgeBase Help your customers and support teams at the same time",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Answers are grounded in your knowledge base",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.humanHandoff",
      "label": "Human handoff",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-95a73c7756ef4c3a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-95a73c7756ef4c3a",
            "excerpt": "Can it hand off to a human agent? Yes.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.cannedResponses",
      "label": "Canned responses",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Canned responses",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6971ccde26280003"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6971ccde26280003",
            "excerpt": "Provide quick solutions to common queries with interactive buttons, quick replies, images and GIFs.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatTranscripts",
      "label": "Chat transcripts",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Chat transcripts",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6971ccde26280003"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6971ccde26280003",
            "excerpt": "drill down into agent performance reports or user chat logs for granular insights.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.mobileApps",
      "label": "Mobile apps",
      "group": "Platforms",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-07862b0b6d4a8e9d"
        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Get the App Web browser Windows Android iOS Mac",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.customBranding",
      "label": "Custom branding",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf226fcb3a17da1c"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "No Landbot branding",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.removeVendorBranding",
      "label": "Remove vendor branding",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf226fcb3a17da1c"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "No Landbot branding",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.shopifyIntegration",
      "label": "Shopify integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "Shopify",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1dd5d4badf8ea8c9"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1dd5d4badf8ea8c9",
            "excerpt": "Shopify Integrate your chatbot in a Shopify website.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.wordpressIntegration",
      "label": "WordPress integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "livechat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-649957f2e9f0d777"
        ],
        "evidence": [
          {
            "sourceId": "ingest-649957f2e9f0d777",
            "excerpt": "WordPress",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1dd5d4badf8ea8c9"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1dd5d4badf8ea8c9",
            "excerpt": "WordPress Integrate your chatbot in a WordPress website.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.api",
      "label": "API",
      "group": "Technical",
      "importance": 8,
      "includeInCoverage": true,
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        ],
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          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "LiveChat® APIs",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
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        ],
        "evidence": [
          {
            "sourceId": "ingest-6838507a48c0d5be",
            "excerpt": "API & SDK Integrations Build, ship and scale conversational experiences to the world.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.webhooks",
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      "includeInCoverage": true,
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        "status": "verified",
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        ],
        "evidence": [
          {
            "sourceId": "ingest-07862b0b6d4a8e9d",
            "excerpt": "Webhooks",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
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        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "Webhooks & API",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.zapier",
      "label": "Zapier",
      "group": "Technical",
      "importance": 8,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1dd5d4badf8ea8c9"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1dd5d4badf8ea8c9",
            "excerpt": "Zapier Connect Landbot with 4000+ apps and automate workflows.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "pricing.freeTier",
      "label": "Free plan",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
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        "status": "verified",
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          "ingest-bf226fcb3a17da1c"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "€0 free forever",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.priceForFiveAgents",
      "label": "Price for five agents",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
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        "status": "verified",
        "sourceIds": [
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        ],
        "evidence": [
          {
            "sourceId": "ingest-bf226fcb3a17da1c",
            "excerpt": "Business from €400/mo",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "commercial.affiliateProgramme",
      "label": "Affiliate programme",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "livechat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "landbot": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
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        "verifiedAt": null
      }
    }
  ],
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        "title": "LiveChat® Pricing & Plans | Start For Free | LiveChat.com",
        "publisher": "LiveChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-649957f2e9f0d777",
        "url": "https://www.livechat.com/",
        "title": "LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com",
        "publisher": "LiveChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-07862b0b6d4a8e9d",
        "url": "https://www.livechat.com/features/",
        "title": "LiveChat® Features | LiveChat® | LiveChat.com",
        "publisher": "LiveChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ],
    "landbot": [
      {
        "id": "ingest-bf226fcb3a17da1c",
        "url": "https://landbot.io/pricing",
        "title": "AI Agent & Chatbots Pricing for Web & WhatsApp — from €0 | Landbot",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-85cb620bc8710600",
        "url": "https://landbot.io/terms-conditions",
        "title": "Terms and Conditions - Landbot",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-95a73c7756ef4c3a",
        "url": "https://landbot.io/",
        "title": "AI Agent & Chatbot Builder for WhatsApp + Website | Landbot",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-6838507a48c0d5be",
        "url": "https://landbot.io/api-sdk",
        "title": "API SDK | Landbot",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-1dd5d4badf8ea8c9",
        "url": "https://landbot.io/integrations",
        "title": "Landbot Integrations | Connect Your Chatbots & Apps",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-6971ccde26280003",
        "url": "https://landbot.io/solutions/chatbot-for-customer-support",
        "title": "Chatbot for Customer Support: AI-Powered | Landbot",
        "publisher": "Landbot",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ]
  }
}