{
  "schemaVersion": 1,
  "id": "jivochat-vs-chatfuel",
  "products": [
    "jivochat",
    "chatfuel"
  ],
  "conclusion": "JivoChat and Chatfuel are closely matched for core workflows. Both support free plan, API access, live chat, ai chatbot, and proactive messages. JivoChat has confirmed email inbox. Chatfuel has confirmed zapier, rule-based chatbot, and generative ai agent.",
  "decisionPoints": [
    {
      "path": "technical.zapier",
      "importance": 8,
      "kind": "evidence-gap",
      "text": "Chatfuel has confirmed zapier; zapier is not yet confirmed for JivoChat."
    },
    {
      "path": "vertical.ruleBasedChatbot",
      "importance": 7,
      "kind": "evidence-gap",
      "text": "Chatfuel has confirmed rule-based chatbot; rule-based chatbot is not yet confirmed for JivoChat."
    },
    {
      "path": "vertical.generativeAiAgent",
      "importance": 7,
      "kind": "evidence-gap",
      "text": "Chatfuel has confirmed generative ai agent; generative ai agent is not yet confirmed for JivoChat."
    },
    {
      "path": "vertical.emailInbox",
      "importance": 7,
      "kind": "evidence-gap",
      "text": "JivoChat has confirmed email inbox; email inbox is not yet confirmed for Chatfuel."
    }
  ],
  "sharedStrengths": [
    {
      "path": "pricing.freeTier",
      "label": "Free plan",
      "importance": 9
    },
    {
      "path": "technical.api",
      "label": "API",
      "importance": 8
    },
    {
      "path": "vertical.liveChat",
      "label": "Live chat",
      "importance": 7
    },
    {
      "path": "vertical.aiChatbot",
      "label": "AI chatbot",
      "importance": 7
    },
    {
      "path": "vertical.proactiveMessages",
      "label": "Proactive messages",
      "importance": 7
    }
  ],
  "coverage": {
    "a": 80,
    "b": 70,
    "gap": 10
  },
  "facts": [
    {
      "path": "vertical.liveChat",
      "label": "Live chat",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Live Chat for Websites",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Your team can handle live conversations and follow up when automation needs a human.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.aiChatbot",
      "label": "AI chatbot",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "AI agent Handle frequently asked questions automatically",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "AI sales manager",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.ruleBasedChatbot",
      "label": "Rule-based chatbot",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Automated replies and flow builder",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.generativeAiAgent",
      "label": "Generative AI agent",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "The only AI that actually qualifies your leads",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.proactiveMessages",
      "label": "Proactive messages",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1ffd11231afc1975"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1ffd11231afc1975",
            "excerpt": "Proactive chat invitations The chat popup encourages visitors to engage in a dialogue and stay on site",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Broadcasts and re-engagement",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatRouting",
      "label": "Chat routing",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1fd36fd6ff3a02d3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1fd36fd6ff3a02d3",
            "excerpt": "Chat Routing",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "Every reply, tagged and routed automatically",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.sharedInbox",
      "label": "Shared inbox",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Bring all the contact channels to one location: live chat, social media, messengers, and phone calls.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Shared inbox for customer conversations",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.emailInbox",
      "label": "Email inbox",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-b0edf0ae48d0d4a0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-b0edf0ae48d0d4a0",
            "excerpt": "Connect your email to JivoChat",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.whatsapp",
      "label": "WhatsApp",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "WhatsApp",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "WhatsApp Business Solution Provider",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.facebookMessenger",
      "label": "Facebook Messenger",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Facebook",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Instagram, Facebook and WhatsApp automations",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.instagram",
      "label": "Instagram",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Instagram",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Instagram, Facebook and WhatsApp automations",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.telegram",
      "label": "Telegram",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Telegram",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.visitorTracking",
      "label": "Visitor tracking",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1ffd11231afc1975"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1ffd11231afc1975",
            "excerpt": "Watch the visitors in real time: who they are, where they come from and what they are looking for.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "Lead scoring & routing",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.leadCapture",
      "label": "Lead capture",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-1ffd11231afc1975"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1ffd11231afc1975",
            "excerpt": "Collecting contacts Set up a form to collect visitor contacts through the chat or social media to expand your customer base",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Funnels for lead qualification",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatAutomation",
      "label": "Chat automation",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Resolve up to 80% of conversations automatically with AI Agent",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "AI-powered automations",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.knowledgeBaseIntegration",
      "label": "Knowledge base integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-706f999a4e27fb77"
        ],
        "evidence": [
          {
            "sourceId": "ingest-706f999a4e27fb77",
            "excerpt": "Self-learns from your website data, knowledge base, and other key sources — automatically",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "AI knowledge base",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.humanHandoff",
      "label": "Human handoff",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Your team can handle live conversations and follow up when automation needs a human.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.cannedResponses",
      "label": "Canned responses",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-706f999a4e27fb77"
        ],
        "evidence": [
          {
            "sourceId": "ingest-706f999a4e27fb77",
            "excerpt": "Canned responses Load up your response templates — then use battle-tested scripts with a single click",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "Niche-ready scripts",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.chatTranscripts",
      "label": "Chat transcripts",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.mobileApps",
      "label": "Mobile apps",
      "group": "Platforms",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Download mobile apps",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.customBranding",
      "label": "Custom branding",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-ec05220c6065efb0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-ec05220c6065efb0",
            "excerpt": "How to disable the JivoChat logo on the widget button",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cc5770f66a2bdf13"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "Custom branding",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.removeVendorBranding",
      "label": "Remove vendor branding",
      "group": "Features",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-ec05220c6065efb0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-ec05220c6065efb0",
            "excerpt": "How to disable the JivoChat logo on the widget button",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.shopifyIntegration",
      "label": "Shopify integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-ec05220c6065efb0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-ec05220c6065efb0",
            "excerpt": "How to Install the Chat Code on Shopify",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.wordpressIntegration",
      "label": "WordPress integration",
      "group": "Integrations",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-ec05220c6065efb0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-ec05220c6065efb0",
            "excerpt": "How to install the chat code on Wordpress",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.api",
      "label": "API",
      "group": "Technical",
      "importance": 8,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "API for developers Use the already developed code to embed the chat solution on your website or web app. Web API ↗",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
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          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.webhooks",
      "label": "Webhooks",
      "group": "Technical",
      "importance": 7,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
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          "ingest-1ffd11231afc1975"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1ffd11231afc1975",
            "excerpt": "JavaScript API & Webhooks Choose what information you want to receive about users and chat.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.zapier",
      "label": "Zapier",
      "group": "Technical",
      "importance": 8,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-11ef8cbe42b61144"
        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "pricing.freeTier",
      "label": "Free plan",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
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          "ingest-1fd36fd6ff3a02d3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-1fd36fd6ff3a02d3",
            "excerpt": "FREE Free Attend to customers via chat and social networks in a single application $0",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
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        ],
        "evidence": [
          {
            "sourceId": "ingest-11ef8cbe42b61144",
            "excerpt": "Free No credit card required",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.priceForFiveAgents",
      "label": "Price for five agents",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "jivochat": {
        "value": null,
        "status": "unknown",
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        "evidence": [],
        "verifiedAt": null
      },
      "chatfuel": {
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        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "commercial.affiliateProgramme",
      "label": "Affiliate programme",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "jivochat": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-cb99823538396c21"
        ],
        "evidence": [
          {
            "sourceId": "ingest-cb99823538396c21",
            "excerpt": "Affiliate program",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "chatfuel": {
        "value": true,
        "status": "verified",
        "sourceIds": [
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        ],
        "evidence": [
          {
            "sourceId": "ingest-cc5770f66a2bdf13",
            "excerpt": "Affiliate Program",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    }
  ],
  "sources": {
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      {
        "id": "ingest-1fd36fd6ff3a02d3",
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        "publisher": "JivoChat",
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      },
      {
        "id": "ingest-cb99823538396c21",
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      },
      {
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        "url": "https://www.jivochat.com/features/",
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      },
      {
        "id": "ingest-706f999a4e27fb77",
        "url": "https://www.jivochat.com/customer-support/",
        "title": "JivoChat — Omnichannel Customer Support Platform",
        "publisher": "JivoChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-ec05220c6065efb0",
        "url": "https://www.jivochat.com/help/",
        "title": "Knowledge base | JivoChat",
        "publisher": "JivoChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-b0edf0ae48d0d4a0",
        "url": "https://www.jivochat.com/email/",
        "title": "Organize all your messages in one place! Check it out | JivoChat",
        "publisher": "JivoChat",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ],
    "chatfuel": [
      {
        "id": "ingest-11ef8cbe42b61144",
        "url": "https://chatfuel.com/pricing",
        "title": "Chatfuel | Pricing",
        "publisher": "Chatfuel",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-cc5770f66a2bdf13",
        "url": "https://chatfuel.com/",
        "title": "Chatfuel | The System that Proves Which Lead Became a Sale",
        "publisher": "Chatfuel",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ]
  }
}