# Landbot vs JivoChat for live chat and chatbot software

Landbot and JivoChat are closely matched for core workflows. Both support free plan, API access, live chat, ai chatbot, and proactive messages. Landbot has confirmed price for five agents of 400, zapier, rule-based chatbot, and generative ai agent.

## Key decision points

- Landbot has confirmed price for five agents of 400; price for five agents is not yet confirmed for JivoChat.
- Landbot has confirmed zapier; zapier is not yet confirmed for JivoChat.
- Landbot has confirmed rule-based chatbot; rule-based chatbot is not yet confirmed for JivoChat.
- Landbot has confirmed generative ai agent; generative ai agent is not yet confirmed for JivoChat.

## Choose Landbot if…

- Choose Landbot if confirmed price for five agents of 400 matters to you; this detail is not yet confirmed for JivoChat.
- Choose Landbot if confirmed zapier matters to you; this detail is not yet confirmed for JivoChat.
- Choose Landbot if confirmed rule-based chatbot matters to you; this detail is not yet confirmed for JivoChat.
- Choose Landbot if confirmed generative ai agent matters to you; this detail is not yet confirmed for JivoChat.

## Features

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Rule-based chatbot | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Not confirmed |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Not confirmed |
| Proactive messages | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/features/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/pricing/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Email inbox | Not confirmed | Yes (verified 4 September 2026; [source](https://www.jivochat.com/email/)) |
| WhatsApp | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Facebook Messenger | Yes (verified 4 September 2026; [source](https://landbot.io/terms-conditions)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Instagram | Not confirmed | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Telegram | Not confirmed | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Visitor tracking | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/features/)) |
| Lead capture | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/features/)) |
| Chat automation | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Human handoff | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Not confirmed |
| Canned responses | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/customer-support/)) |
| Chat transcripts | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) | Not confirmed |
| Custom branding | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/help/)) |
| Remove vendor branding | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/help/)) |

## Integrations

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| Knowledge base integration | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/customer-support/)) |
| Shopify integration | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/help/)) |
| WordPress integration | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/help/)) |

## Platforms

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| Mobile apps | Not confirmed | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |

## Technical

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| API | Yes (verified 4 September 2026; [source](https://landbot.io/api-sdk)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |
| Webhooks | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/features/)) |
| Zapier | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Not confirmed |

## Pricing

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| Free plan | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://www.jivochat.com/pricing/)) |
| Price for five agents | €400 (verified 4 September 2026; [source](https://landbot.io/pricing)) | Not confirmed |

## Commercial

| Feature | Landbot | JivoChat |
| --- | --- | --- |
| Affiliate programme | Not confirmed | Yes (verified 4 September 2026; [source](https://www.jivochat.com/)) |

## Evidence

- **Landbot — Live chat:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Live Chat Support”
- **JivoChat — Live chat:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Live Chat for Websites”
- **Landbot — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder for WhatsApp + Website”
- **JivoChat — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “AI agent Handle frequently asked questions automatically”
- **Landbot — Rule-based chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Combine the intelligence of AI with the control of rule-based chatbots”
- **Landbot — Generative AI agent:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder”
- **Landbot — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Engaged proactively with customers to enhance loyalty and retention.”
- **JivoChat — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/features/. Evidence: “Proactive chat invitations The chat popup encourages visitors to engage in a dialogue and stay on site”
- **Landbot — Chat routing:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Capture, qualify and route inbound leads 24/7”
- **JivoChat — Chat routing:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/pricing/. Evidence: “Chat Routing”
- **Landbot — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Human takeover (shared inbox)”
- **JivoChat — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Bring all the contact channels to one location: live chat, social media, messengers, and phone calls.”
- **JivoChat — Email inbox:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/email/. Evidence: “Connect your email to JivoChat”
- **Landbot — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “WhatsApp Chatbots Automate conversations on the world's most popular chat app.”
- **JivoChat — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “WhatsApp”
- **Landbot — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://landbot.io/terms-conditions. Evidence: “Create chatbots for different channels, like Web, Whatsapp, API and Facebook Messenger”
- **JivoChat — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Facebook”
- **JivoChat — Instagram:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Instagram”
- **JivoChat — Telegram:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Telegram”
- **Landbot — Visitor tracking:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Landbot native SEO & Tracking tools”
- **JivoChat — Visitor tracking:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/features/. Evidence: “Watch the visitors in real time: who they are, where they come from and what they are looking for.”
- **Landbot — Lead capture:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Generate leads and improve customer experience on the web.”
- **JivoChat — Lead capture:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/features/. Evidence: “Collecting contacts Set up a form to collect visitor contacts through the chat or social media to expand your customer base”
- **Landbot — Chat automation:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Automate conversations on the world's most popular chat app.”
- **JivoChat — Chat automation:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Resolve up to 80% of conversations automatically with AI Agent”
- **Landbot — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Answers are grounded in your knowledge base”
- **JivoChat — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/customer-support/. Evidence: “Self-learns from your website data, knowledge base, and other key sources — automatically”
- **Landbot — Human handoff:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Can it hand off to a human agent? Yes.”
- **Landbot — Canned responses:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “Provide quick solutions to common queries with interactive buttons, quick replies, images and GIFs.”
- **JivoChat — Canned responses:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/customer-support/. Evidence: “Canned responses Load up your response templates — then use battle-tested scripts with a single click”
- **Landbot — Chat transcripts:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “drill down into agent performance reports or user chat logs for granular insights.”
- **JivoChat — Mobile apps:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Download mobile apps”
- **Landbot — Custom branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **JivoChat — Custom branding:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/help/. Evidence: “How to disable the JivoChat logo on the widget button”
- **Landbot — Remove vendor branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **JivoChat — Remove vendor branding:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/help/. Evidence: “How to disable the JivoChat logo on the widget button”
- **Landbot — Shopify integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Shopify Integrate your chatbot in a Shopify website.”
- **JivoChat — Shopify integration:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/help/. Evidence: “How to Install the Chat Code on Shopify”
- **Landbot — WordPress integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “WordPress Integrate your chatbot in a WordPress website.”
- **JivoChat — WordPress integration:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/help/. Evidence: “How to install the chat code on Wordpress”
- **Landbot — API:** Yes. Last verified 4 September 2026. Source: https://landbot.io/api-sdk. Evidence: “API & SDK Integrations Build, ship and scale conversational experiences to the world.”
- **JivoChat — API:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “API for developers Use the already developed code to embed the chat solution on your website or web app. Web API ↗”
- **Landbot — Webhooks:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Webhooks & API”
- **JivoChat — Webhooks:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/features/. Evidence: “JavaScript API & Webhooks Choose what information you want to receive about users and chat.”
- **Landbot — Zapier:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Zapier Connect Landbot with 4000+ apps and automate workflows.”
- **Landbot — Free plan:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “€0 free forever”
- **JivoChat — Free plan:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/pricing/. Evidence: “FREE Free Attend to customers via chat and social networks in a single application $0”
- **Landbot — Price for five agents:** €400. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Business from €400/mo”
- **JivoChat — Affiliate programme:** Yes. Last verified 4 September 2026. Source: https://www.jivochat.com/. Evidence: “Affiliate program”