# Landbot vs Chatfuel for live chat and chatbot software

Landbot and Chatfuel are closely matched for core workflows. Both support free plan, API access, zapier, live chat, and ai chatbot. Landbot has confirmed price for five agents of 400, chat transcripts, and remove vendor branding. Chatfuel has confirmed instagram.

## Key decision points

- Landbot has confirmed price for five agents of 400; price for five agents is not yet confirmed for Chatfuel.
- Chatfuel has confirmed instagram; instagram is not yet confirmed for Landbot.
- Landbot has confirmed chat transcripts; chat transcripts is not yet confirmed for Chatfuel.
- Landbot has confirmed remove vendor branding; remove vendor branding is not yet confirmed for Chatfuel.

## Choose Landbot if…

- Choose Landbot if confirmed price for five agents of 400 matters to you; this detail is not yet confirmed for Chatfuel.
- Choose Landbot if confirmed chat transcripts matters to you; this detail is not yet confirmed for Chatfuel.
- Choose Landbot if confirmed remove vendor branding matters to you; this detail is not yet confirmed for Chatfuel.

## Choose Chatfuel if…

- Choose Chatfuel if confirmed instagram matters to you; this detail is not yet confirmed for Landbot.

## Features

| Feature | Landbot | Chatfuel |
| --- | --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Rule-based chatbot | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| WhatsApp | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Facebook Messenger | Yes (verified 4 September 2026; [source](https://landbot.io/terms-conditions)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Instagram | Not confirmed | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Visitor tracking | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Lead capture | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Chat automation | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Human handoff | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Canned responses | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Chat transcripts | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) | Not confirmed |
| Custom branding | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |
| Remove vendor branding | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Not confirmed |

## Integrations

| Feature | Landbot | Chatfuel |
| --- | --- | --- |
| Knowledge base integration | Yes (verified 4 September 2026; [source](https://landbot.io/)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Shopify integration | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Not confirmed |
| WordPress integration | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Not confirmed |

## Technical

| Feature | Landbot | Chatfuel |
| --- | --- | --- |
| API | Yes (verified 4 September 2026; [source](https://landbot.io/api-sdk)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Webhooks | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Not confirmed |
| Zapier | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |

## Pricing

| Feature | Landbot | Chatfuel |
| --- | --- | --- |
| Free plan | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) | Yes (verified 4 September 2026; [source](https://chatfuel.com/pricing)) |
| Price for five agents | €400 (verified 4 September 2026; [source](https://landbot.io/pricing)) | Not confirmed |

## Commercial

| Feature | Landbot | Chatfuel |
| --- | --- | --- |
| Affiliate programme | Not confirmed | Yes (verified 4 September 2026; [source](https://chatfuel.com/)) |

## Evidence

- **Landbot — Live chat:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Live Chat Support”
- **Chatfuel — Live chat:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Your team can handle live conversations and follow up when automation needs a human.”
- **Landbot — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder for WhatsApp + Website”
- **Chatfuel — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “AI sales manager”
- **Landbot — Rule-based chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Combine the intelligence of AI with the control of rule-based chatbots”
- **Chatfuel — Rule-based chatbot:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Automated replies and flow builder”
- **Landbot — Generative AI agent:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder”
- **Chatfuel — Generative AI agent:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “The only AI that actually qualifies your leads”
- **Landbot — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Engaged proactively with customers to enhance loyalty and retention.”
- **Chatfuel — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Broadcasts and re-engagement”
- **Landbot — Chat routing:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Capture, qualify and route inbound leads 24/7”
- **Chatfuel — Chat routing:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “Every reply, tagged and routed automatically”
- **Landbot — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Human takeover (shared inbox)”
- **Chatfuel — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Shared inbox for customer conversations”
- **Landbot — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “WhatsApp Chatbots Automate conversations on the world's most popular chat app.”
- **Chatfuel — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “WhatsApp Business Solution Provider”
- **Landbot — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://landbot.io/terms-conditions. Evidence: “Create chatbots for different channels, like Web, Whatsapp, API and Facebook Messenger”
- **Chatfuel — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Instagram, Facebook and WhatsApp automations”
- **Chatfuel — Instagram:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Instagram, Facebook and WhatsApp automations”
- **Landbot — Visitor tracking:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Landbot native SEO & Tracking tools”
- **Chatfuel — Visitor tracking:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “Lead scoring & routing”
- **Landbot — Lead capture:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Generate leads and improve customer experience on the web.”
- **Chatfuel — Lead capture:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Funnels for lead qualification”
- **Landbot — Chat automation:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Automate conversations on the world's most popular chat app.”
- **Chatfuel — Chat automation:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “AI-powered automations”
- **Landbot — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Answers are grounded in your knowledge base”
- **Chatfuel — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “AI knowledge base”
- **Landbot — Human handoff:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Can it hand off to a human agent? Yes.”
- **Chatfuel — Human handoff:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Your team can handle live conversations and follow up when automation needs a human.”
- **Landbot — Canned responses:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “Provide quick solutions to common queries with interactive buttons, quick replies, images and GIFs.”
- **Chatfuel — Canned responses:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “Niche-ready scripts”
- **Landbot — Chat transcripts:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “drill down into agent performance reports or user chat logs for granular insights.”
- **Landbot — Custom branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **Chatfuel — Custom branding:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “Custom branding”
- **Landbot — Remove vendor branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **Landbot — Shopify integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Shopify Integrate your chatbot in a Shopify website.”
- **Landbot — WordPress integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “WordPress Integrate your chatbot in a WordPress website.”
- **Landbot — API:** Yes. Last verified 4 September 2026. Source: https://landbot.io/api-sdk. Evidence: “API & SDK Integrations Build, ship and scale conversational experiences to the world.”
- **Chatfuel — API:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.”
- **Landbot — Webhooks:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Webhooks & API”
- **Landbot — Zapier:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Zapier Connect Landbot with 4000+ apps and automate workflows.”
- **Chatfuel — Zapier:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.”
- **Landbot — Free plan:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “€0 free forever”
- **Chatfuel — Free plan:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/pricing. Evidence: “Free No credit card required”
- **Landbot — Price for five agents:** €400. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Business from €400/mo”
- **Chatfuel — Affiliate programme:** Yes. Last verified 4 September 2026. Source: https://chatfuel.com/. Evidence: “Affiliate Program”