# ChatBot vs Landbot for live chat and chatbot software

ChatBot and Landbot are closely matched for core workflows. Both support API access, live chat, ai chatbot, generative ai agent, and proactive messages. Landbot has confirmed free plan, price for five agents of 400, zapier, and rule-based chatbot.

## Key decision points

- Landbot has confirmed free plan; free plan is not yet confirmed for ChatBot.
- Landbot has confirmed price for five agents of 400; price for five agents is not yet confirmed for ChatBot.
- Landbot has confirmed zapier; zapier is not yet confirmed for ChatBot.
- Landbot has confirmed rule-based chatbot; rule-based chatbot is not yet confirmed for ChatBot.

## Choose Landbot if…

- Choose Landbot if confirmed free plan matters to you; this detail is not yet confirmed for ChatBot.
- Choose Landbot if confirmed price for five agents of 400 matters to you; this detail is not yet confirmed for ChatBot.
- Choose Landbot if confirmed zapier matters to you; this detail is not yet confirmed for ChatBot.
- Choose Landbot if confirmed rule-based chatbot matters to you; this detail is not yet confirmed for ChatBot.

## Features

| Feature | ChatBot | Landbot |
| --- | --- | --- |
| Live chat | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |
| AI chatbot | Yes (verified 4 September 2026; [source](https://www.chatbot.com/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Rule-based chatbot | Not confirmed | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Generative AI agent | Yes (verified 4 September 2026; [source](https://www.chatbot.com/ai/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Proactive messages | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/chat-widget/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Chat routing | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |
| Email inbox | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) | Not confirmed |
| WhatsApp | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Facebook Messenger | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/terms-conditions)) |
| Visitor tracking | Not confirmed | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Lead capture | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/chat-widget/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Chat automation | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/whatsapp/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Human handoff | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/chat-widget/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Canned responses | Yes (verified 4 September 2026; [source](https://www.chatbot.com/pricing/)) | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) |
| Chat transcripts | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/helpdesk/)) | Yes (verified 4 September 2026; [source](https://landbot.io/solutions/chatbot-for-customer-support)) |
| Custom branding | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/chat-widget/)) | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |
| Remove vendor branding | Yes (verified 4 September 2026; [source](https://www.chatbot.com/pricing/)) | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |

## Integrations

| Feature | ChatBot | Landbot |
| --- | --- | --- |
| Knowledge base integration | Yes (verified 4 September 2026; [source](https://www.chatbot.com/ai/)) | Yes (verified 4 September 2026; [source](https://landbot.io/)) |
| Shopify integration | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) |
| WordPress integration | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) |

## Technical

| Feature | ChatBot | Landbot |
| --- | --- | --- |
| API | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/api-sdk)) |
| Webhooks | Yes (verified 4 September 2026; [source](https://www.chatbot.com/integrations/)) | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |
| Zapier | Not confirmed | Yes (verified 4 September 2026; [source](https://landbot.io/integrations)) |

## Pricing

| Feature | ChatBot | Landbot |
| --- | --- | --- |
| Free plan | Not confirmed | Yes (verified 4 September 2026; [source](https://landbot.io/pricing)) |
| Price for five agents | Not confirmed | €400 (verified 4 September 2026; [source](https://landbot.io/pricing)) |

## Evidence

- **ChatBot — Live chat:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “LiveChat Improve your customer services working side by side with a bot.”
- **Landbot — Live chat:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Live Chat Support”
- **ChatBot — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/. Evidence: “AI chatbot that helps your customers and grows your sales”
- **Landbot — AI chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder for WhatsApp + Website”
- **Landbot — Rule-based chatbot:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Combine the intelligence of AI with the control of rule-based chatbots”
- **ChatBot — Generative AI agent:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/ai/. Evidence: “This AI chatbot for customer service combines machine learning, natural language processing, and generative AI”
- **Landbot — Generative AI agent:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “AI Agent & Chatbot Builder”
- **ChatBot — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/chat-widget/. Evidence: “Campaigns let the widget open on its own, triggered by the page, the time spent, or what a visitor just did”
- **Landbot — Proactive messages:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Engaged proactively with customers to enhance loyalty and retention.”
- **ChatBot — Chat routing:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/whatsapp/. Evidence: “Route chats to the right people WhatsApp conversations get their own views, so the right team picks up the right chats.”
- **Landbot — Chat routing:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Capture, qualify and route inbound leads 24/7”
- **ChatBot — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/whatsapp/. Evidence: “Every conversation in one inbox WhatsApp is one channel in Text, not a separate tool with its own login.”
- **Landbot — Shared inbox:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Human takeover (shared inbox)”
- **ChatBot — Email inbox:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/whatsapp/. Evidence: “Email Arrives as a ticket your team can assign and answer.”
- **ChatBot — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/whatsapp/. Evidence: “WhatsApp chatbot for Business: AI That Sells”
- **Landbot — WhatsApp:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “WhatsApp Chatbots Automate conversations on the world's most popular chat app.”
- **ChatBot — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “Facebook Messenger Connect ChatBot.com with your Facebook fan pages to automate your chats.”
- **Landbot — Facebook Messenger:** Yes. Last verified 4 September 2026. Source: https://landbot.io/terms-conditions. Evidence: “Create chatbots for different channels, like Web, Whatsapp, API and Facebook Messenger”
- **Landbot — Visitor tracking:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Landbot native SEO & Tracking tools”
- **ChatBot — Lead capture:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/chat-widget/. Evidence: “Turns chats into leads It gathers names and emails as the talk unfolds, then passes warm contacts to your team.”
- **Landbot — Lead capture:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Generate leads and improve customer experience on the web.”
- **ChatBot — Chat automation:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/whatsapp/. Evidence: “WhatsApp automation that works while you sleep Answers, routing, and follow-ups run on their own.”
- **Landbot — Chat automation:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Automate conversations on the world's most popular chat app.”
- **ChatBot — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/ai/. Evidence: “Knowledge hub Choose which knowledge sources your AI agent uses.”
- **Landbot — Knowledge base integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Answers are grounded in your knowledge base”
- **ChatBot — Human handoff:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/chat-widget/. Evidence: “Calls in your team When a person should take over, the chat moves across carrying every message so far.”
- **Landbot — Human handoff:** Yes. Last verified 4 September 2026. Source: https://landbot.io/. Evidence: “Can it hand off to a human agent? Yes.”
- **ChatBot — Canned responses:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/pricing/. Evidence: “Shared canned responses”
- **Landbot — Canned responses:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “Provide quick solutions to common queries with interactive buttons, quick replies, images and GIFs.”
- **ChatBot — Chat transcripts:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/helpdesk/. Evidence: “With the LiveChat integration also running, the chat transcript can be attached as well.”
- **Landbot — Chat transcripts:** Yes. Last verified 4 September 2026. Source: https://landbot.io/solutions/chatbot-for-customer-support. Evidence: “drill down into agent performance reports or user chat logs for granular insights.”
- **ChatBot — Custom branding:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/chat-widget/. Evidence: “Match your brand. Pick a light or dark theme, set your colors and background, and add your logo and avatar.”
- **Landbot — Custom branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **ChatBot — Remove vendor branding:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/pricing/. Evidence: “White-label widget”
- **Landbot — Remove vendor branding:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “No Landbot branding”
- **ChatBot — Shopify integration:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “Shopify Offer 24/7 personalized customer service and drive sales performance.”
- **Landbot — Shopify integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Shopify Integrate your chatbot in a Shopify website.”
- **ChatBot — WordPress integration:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “WordPress Integrate ChatBot.com with your WordPress page in seconds.”
- **Landbot — WordPress integration:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “WordPress Integrate your chatbot in a WordPress website.”
- **ChatBot — API:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “Use a Workflow to call any external API”
- **Landbot — API:** Yes. Last verified 4 September 2026. Source: https://landbot.io/api-sdk. Evidence: “API & SDK Integrations Build, ship and scale conversational experiences to the world.”
- **ChatBot — Webhooks:** Yes. Last verified 4 September 2026. Source: https://www.chatbot.com/integrations/. Evidence: “Connect 1,000s of tools with webhooks”
- **Landbot — Webhooks:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Webhooks & API”
- **Landbot — Zapier:** Yes. Last verified 4 September 2026. Source: https://landbot.io/integrations. Evidence: “Zapier Connect Landbot with 4000+ apps and automate workflows.”
- **Landbot — Free plan:** Yes. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “€0 free forever”
- **Landbot — Price for five agents:** €400. Last verified 4 September 2026. Source: https://landbot.io/pricing. Evidence: “Business from €400/mo”