# Best live chat with AI

Chatfuel ranks first because it supports live chat, supports ai chatbot, supports rule-based chatbot, and supports generative ai agent. It is followed by Landbot and Botsify.

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

## Ranked products

### 1. Chatfuel

Chatfuel ranks 1st because:

- Chatfuel supports live chat.
- Chatfuel supports ai chatbot.
- Chatfuel supports rule-based chatbot.
- Chatfuel supports generative ai agent.

Score: 15/15. Verified criteria: 4/4.

### 2. Landbot

Landbot ranks 2nd because:

- Landbot supports live chat.
- Landbot supports ai chatbot.
- Landbot supports rule-based chatbot.
- Landbot supports generative ai agent.

Score: 15/15. Verified criteria: 4/4.

### 3. Botsify

Botsify ranks 3rd because:

- Botsify supports live chat.
- Botsify supports ai chatbot.
- Botsify supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 4. ChatBot

ChatBot ranks 4th because:

- ChatBot supports live chat.
- ChatBot supports ai chatbot.
- ChatBot supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 5. Crisp

Crisp ranks 5th because:

- Crisp supports live chat.
- Crisp supports ai chatbot.
- Crisp supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 6. Kommunicate

Kommunicate ranks 6th because:

- Kommunicate supports live chat.
- Kommunicate supports ai chatbot.
- Kommunicate supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 7. LiveChat

LiveChat ranks 7th because:

- LiveChat supports live chat.
- LiveChat supports ai chatbot.
- LiveChat supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 8. ProProfs Chat

ProProfs Chat ranks 8th because:

- ProProfs Chat supports live chat.
- ProProfs Chat supports rule-based chatbot.
- ProProfs Chat supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

### 9. Smartsupp

Smartsupp ranks 9th because:

- Smartsupp supports live chat.
- Smartsupp supports ai chatbot.
- Smartsupp supports generative ai agent.

Score: 12/15. Verified criteria: 3/4.

## Criteria comparison

| Criterion | Weight | Chatfuel | Landbot | Botsify | ChatBot | Crisp | Kommunicate | LiveChat | ProProfs Chat | Smartsupp |
| --- | ---: | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Live chat | 6 | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) |
| AI chatbot | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Not confirmed | Yes (+3) |
| Rule-based chatbot | 3 | Yes (+3) | Yes (+3) | Not confirmed | Not confirmed | Not confirmed | Not confirmed | Not confirmed | Yes (+3) | Not confirmed |
| Generative AI agent | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) |