Recommended software

Best live chat for Shopify

Landbot ranks first because it supports shopify integration, supports live chat, supports ai chatbot, and supports rule-based chatbot. It is followed by Botsify and ChatBot.

Ranked products

  1. Landbot

    Landbot ranks 1st because:

    • Landbot supports shopify integration.
    • Landbot supports live chat.
    • Landbot supports ai chatbot.
    • Landbot supports rule-based chatbot.

    Score: 15/15 · verified criteria: 4/4

  2. Botsify

    Botsify ranks 2nd because:

    • Botsify supports shopify integration.
    • Botsify supports live chat.
    • Botsify supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  3. ChatBot

    ChatBot ranks 3rd because:

    • ChatBot supports shopify integration.
    • ChatBot supports live chat.
    • ChatBot supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  4. Crisp

    Crisp ranks 4th because:

    • Crisp supports shopify integration.
    • Crisp supports live chat.
    • Crisp supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  5. JivoChat

    JivoChat ranks 5th because:

    • JivoChat supports shopify integration.
    • JivoChat supports live chat.
    • JivoChat supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  6. Kommunicate

    Kommunicate ranks 6th because:

    • Kommunicate supports shopify integration.
    • Kommunicate supports live chat.
    • Kommunicate supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  7. LiveChat

    LiveChat ranks 7th because:

    • LiveChat supports shopify integration.
    • LiveChat supports live chat.
    • LiveChat supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  8. ProProfs Chat

    ProProfs Chat ranks 8th because:

    • ProProfs Chat supports shopify integration.
    • ProProfs Chat supports live chat.
    • ProProfs Chat supports rule-based chatbot.

    Score: 12/15 · verified criteria: 3/4

  9. Smartsupp

    Smartsupp ranks 9th because:

    • Smartsupp supports shopify integration.
    • Smartsupp supports live chat.
    • Smartsupp supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  10. Tidio

    Tidio ranks 10th because:

    • Tidio supports shopify integration.
    • Tidio supports live chat.
    • Tidio supports ai chatbot.

    Score: 12/15 · verified criteria: 3/4

  11. Chatfuel

    Chatfuel ranks 11th because:

    • Chatfuel supports live chat.
    • Chatfuel supports ai chatbot.
    • Chatfuel supports rule-based chatbot.

    Score: 9/15 · verified criteria: 3/4

Criteria comparison

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

Verified criteria used for this ranking
CriterionWeightLandbotBotsifyChatBotCrispJivoChatKommunicateLiveChatProProfs ChatSmartsuppTidioChatfuel
Shopify integration6Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Yes (+6 points)Source · verified 4 September 2026Not confirmed
Live chat3Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026
AI chatbot3Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Not confirmedYes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026Yes (+3 points)Source · verified 4 September 2026
Rule-based chatbot3Yes (+3 points)Source · verified 4 September 2026Not confirmedNot confirmedNot confirmedNot confirmedNot confirmedNot confirmedYes (+3 points)Source · verified 4 September 2026Not confirmedNot confirmedYes (+3 points)Source · verified 4 September 2026

Method and alternate format

Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.

Read the methodology · Read the Markdown version