Best chatbot for WhatsApp

Ranked products

1. Chatfuel

   Chatfuel is in the joint-leading shortlist because:

   • Chatfuel supports whatsApp.
   • Chatfuel supports live chat.
   • Chatfuel supports AI chatbot.
   • Chatfuel supports rule-based chatbot.

   Score: 18/18 · verified criteria: 4/4

2. Landbot

   Landbot is in the joint-leading shortlist because:

   • Landbot supports whatsApp.
   • Landbot supports live chat.
   • Landbot supports AI chatbot.
   • Landbot supports rule-based chatbot.

   Score: 18/18 · verified criteria: 4/4

3. Botsify

   Botsify shares 3rd place because:

   • Botsify supports whatsApp.
   • Botsify supports live chat.
   • Botsify supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

4. ChatBot

   ChatBot shares 3rd place because:

   • ChatBot supports whatsApp.
   • ChatBot supports live chat.
   • ChatBot supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

5. Crisp

   Crisp shares 3rd place because:

   • Crisp supports whatsApp.
   • Crisp supports live chat.
   • Crisp supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

6. JivoChat

   JivoChat shares 3rd place because:

   • JivoChat supports whatsApp.
   • JivoChat supports live chat.
   • JivoChat supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

7. Kommunicate

   Kommunicate shares 3rd place because:

   • Kommunicate supports whatsApp.
   • Kommunicate supports live chat.
   • Kommunicate supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

8. LiveChat

   LiveChat shares 3rd place because:

   • LiveChat supports whatsApp.
   • LiveChat supports live chat.
   • LiveChat supports AI chatbot.

   Score: 15/18 · verified criteria: 3/4

9. ProProfs Chat

   ProProfs Chat shares 3rd place because:

   • ProProfs Chat supports whatsApp.
   • ProProfs Chat supports live chat.
   • ProProfs Chat supports rule-based chatbot.

   Score: 15/18 · verified criteria: 3/4

10. Smartsupp

    Smartsupp shares 3rd place because:

    • Smartsupp supports whatsApp.
    • Smartsupp supports live chat.
    • Smartsupp supports AI chatbot.

    Score: 15/18 · verified criteria: 3/4

11. Tidio

    Tidio shares 3rd place because:

    • Tidio supports whatsApp.
    • Tidio supports live chat.
    • Tidio supports AI chatbot.

    Score: 15/18 · verified criteria: 3/4

Criteria comparison

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

Method and alternate format

Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.

Read the methodology · Read the Markdown version