# LiveAgent for help desk software

LiveAgent supports email ticketing. A trial is available.

## LiveAgent at a glance

| Fact | LiveAgent |
| --- | --- |
| Email ticketing | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Live chat | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Phone support | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| WhatsApp support | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Social media support | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Knowledge base | Yes (verified 4 September 2026; [source](https://www.liveagent.com/)) |
| Customer portal | Yes (verified 4 September 2026; [source](https://www.liveagent.com/pricing/)) |

## UK pricing

LiveAgent's verified starting price is $15.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/pricing/  
Evidence: “$15 per agent/month billed annually”  

## Does LiveAgent offer email ticketing?

Yes. LiveAgent offers email ticketing.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard”  

## Does LiveAgent offer shared inbox?

Yes. LiveAgent offers shared inbox.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard”  

## Does LiveAgent offer live chat?

Yes. LiveAgent offers live chat.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Live Chat Fastest live chat on the market”  

## Does LiveAgent offer phone support?

Yes. LiveAgent offers phone support.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Call Center Manage and route all your calls”  

## Does LiveAgent offer whatsapp support?

Yes. LiveAgent offers whatsapp support.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard”  

## Does LiveAgent offer social media support?

Yes. LiveAgent offers social media support.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/  
Evidence: “Social Media Chat with followers in LiveAgent”  

## Does LiveAgent offer api?

Yes. LiveAgent offers api.

Last verified: 4 September 2026  
Source: https://www.liveagent.com/terms-and-conditions/  
Evidence: “LiveAgent API made available via the Site”  

## Sources

- [Pricing | LiveAgent - Help Desk Software & Live Chat](https://www.liveagent.com/pricing/) — LiveAgent; accessed 2026-09-04.
- [LiveAgent - Help Desk Software & Live Chat](https://www.liveagent.com/) — LiveAgent; accessed 2026-09-04.
- [Terms & Conditions | LiveAgent - Help Desk Software & Live Chat](https://www.liveagent.com/terms-and-conditions/) — LiveAgent; accessed 2026-09-04.
- [Features | LiveAgent - Help Desk Software & Live Chat](https://www.liveagent.com/features/) — LiveAgent; accessed 2026-09-04.
- [Integrations | LiveAgent - Help Desk Software & Live Chat](https://www.liveagent.com/integrations/) — LiveAgent; accessed 2026-09-04.

Canonical vendor URL: https://www.liveagent.com/