# Jitbit Helpdesk for help desk software

Jitbit Helpdesk supports email ticketing. A trial is available.

## Jitbit Helpdesk at a glance

| Fact | Jitbit Helpdesk |
| --- | --- |
| Email ticketing | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/)) |
| Live chat | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/helpdesk-features/)) |
| WhatsApp support | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/integrations/)) |
| Knowledge base | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/helpdesk-features/)) |
| Customer portal | Yes (verified 4 September 2026; [source](https://www.jitbit.com/helpdesk/helpdesk-features/)) |

## UK pricing

Jitbit Helpdesk's verified starting price is $29 per month.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/saas-helpdesk/purchase/  
Evidence: “Freelancer $29 /month”  

## Does Jitbit Helpdesk offer email ticketing?

Yes. Jitbit Helpdesk offers email ticketing.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/helpdesk/  
Evidence: “Email Ticketing System”  

## Does Jitbit Helpdesk offer shared inbox?

Yes. Jitbit Helpdesk offers shared inbox.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/helpdesk/  
Evidence: “all in one inbox”  

## Does Jitbit Helpdesk offer live chat?

Yes. Jitbit Helpdesk offers live chat.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/helpdesk/helpdesk-features/  
Evidence: “Live Chat & Support Widget”  

## Does Jitbit Helpdesk offer phone support?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Jitbit Helpdesk offer whatsapp support?

Yes. Jitbit Helpdesk offers whatsapp support.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/helpdesk/integrations/  
Evidence: “WhatsApp ... Jitbit's WhatsApp integration converts incoming WhatsApp messages into helpdesk tickets automatically.”  

## Does Jitbit Helpdesk offer social media support?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Jitbit Helpdesk offer api?

Yes. Jitbit Helpdesk offers api.

Last verified: 4 September 2026  
Source: https://www.jitbit.com/helpdesk/integrations/  
Evidence: “Jitbit Helpdesk offers a full REST API”  

## Sources

- [SaaS help desk - pricing & purchase](https://www.jitbit.com/saas-helpdesk/purchase/) — Jitbit Helpdesk; accessed 2026-09-04.
- [Help Desk Software & Ticketing System — Jitbit](https://www.jitbit.com/helpdesk/) — Jitbit Helpdesk; accessed 2026-09-04.
- [Terms of service - Jitbit](https://www.jitbit.com/tos/) — Jitbit Helpdesk; accessed 2026-09-04.
- [Helpdesk Integrations - Connect Jitbit to Jira, Slack, ChatGPT and 20+ Apps](https://www.jitbit.com/helpdesk/integrations/) — Jitbit Helpdesk; accessed 2026-09-04.
- [Jitbit Helpdesk Features List (2026 Updated)](https://www.jitbit.com/helpdesk/helpdesk-features/) — Jitbit Helpdesk; accessed 2026-09-04.

Canonical vendor URL: https://www.jitbit.com/helpdesk/