# Groove for help desk software

Groove supports email ticketing.

## Groove at a glance

| Fact | Groove |
| --- | --- |
| Email ticketing | Yes (verified 4 September 2026; [source](https://helply.com/pricing)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://helply.com/pricing)) |
| Live chat | Yes (verified 4 September 2026; [source](https://helply.com/pricing)) |
| Knowledge base | Yes (verified 4 September 2026; [source](https://helply.com/pricing)) |

## UK pricing

Groove's verified starting price is $1.

Last verified: 4 September 2026  
Source: https://helply.com/pricing  
Evidence: “$1 / ticket”  

## Does Groove offer email ticketing?

Yes. Groove offers email ticketing.

Last verified: 4 September 2026  
Source: https://helply.com/pricing  
Evidence: “Email, chat, and messaging”  

## Does Groove offer shared inbox?

Yes. Groove offers shared inbox.

Last verified: 4 September 2026  
Source: https://helply.com/pricing  
Evidence: “Shared inbox”  

## Does Groove offer live chat?

Yes. Groove offers live chat.

Last verified: 4 September 2026  
Source: https://helply.com/pricing  
Evidence: “Email, chat, and messaging”  

## Does Groove offer phone support?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Groove offer whatsapp support?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Groove offer social media support?

Not confirmed. This knowledge base does not yet have a verified answer; unknown does not mean no.

## Does Groove offer api?

Yes. Groove offers api.

Last verified: 4 September 2026  
Source: https://helply.com/pricing  
Evidence: “API access”  

## Sources

- [Helply Pricing: $1 Per Ticket, Unlimited Seats](https://helply.com/pricing) — Groove; accessed 2026-09-04.
- [Helply | AI-Native B2B Support](https://helply.com/) — Groove; accessed 2026-09-04.

Canonical vendor URL: https://www.groovehq.com/