# Deskpro for help desk software

Deskpro supports email ticketing. A trial is available.

## Deskpro at a glance

| Fact | Deskpro |
| --- | --- |
| Email ticketing | Yes (verified 4 September 2026; [source](https://www.deskpro.com/)) |
| Shared inbox | Yes (verified 4 September 2026; [source](https://www.deskpro.com/)) |
| Live chat | Yes (verified 4 September 2026; [source](https://www.deskpro.com/)) |
| Phone support | Yes (verified 4 September 2026; [source](https://www.deskpro.com/)) |
| WhatsApp support | Yes (verified 4 September 2026; [source](https://www.deskpro.com/pricing/private)) |
| Social media support | Yes (verified 4 September 2026; [source](https://www.deskpro.com/pricing/private)) |
| Knowledge base | Yes (verified 4 September 2026; [source](https://www.deskpro.com/features/help-center)) |
| Customer portal | Yes (verified 4 September 2026; [source](https://www.deskpro.com/features/help-center)) |

## UK pricing

Deskpro's verified starting price is $39 agent month.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/pricing/cloud  
Evidence: “$39 /agent/month”  

## Does Deskpro offer email ticketing?

Yes. Deskpro offers email ticketing.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/  
Evidence: “Email, forms, voice, live chat, and more. Every conversation comes into Deskpro so your team works from one place.”  

## Does Deskpro offer shared inbox?

Yes. Deskpro offers shared inbox.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/  
Evidence: “Omnichannel client inbox Full ticket visibility, multi-channel inbox, AI-assisted response, and reporting that’s simple for management.”  

## Does Deskpro offer live chat?

Yes. Deskpro offers live chat.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/  
Evidence: “Live Chat and Voice Give your team more ways to engage so they can resolve problems faster.”  

## Does Deskpro offer phone support?

Yes. Deskpro offers phone support.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/  
Evidence: “Email, forms, voice, live chat, and more. Every conversation comes into Deskpro so your team works from one place.”  

## Does Deskpro offer whatsapp support?

Yes. Deskpro offers whatsapp support.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/pricing/private  
Evidence: “WhatsApp Customers can send you messages via WhatsApp, these messages register as a ticket in the help desk.”  

## Does Deskpro offer social media support?

Yes. Deskpro offers social media support.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/pricing/private  
Evidence: “Social Let customers interact with your brand page on Facebook and Instagram.”  

## Does Deskpro offer api?

Yes. Deskpro offers api.

Last verified: 4 September 2026  
Source: https://www.deskpro.com/features/integrations  
Evidence: “api API Read and write help desk data from external systems.”  

## Sources

- [Deskpro Pricing | Secure, AI-Powered Help Desk Software](https://www.deskpro.com/pricing/cloud) — Deskpro; accessed 2026-09-04.
- [Help Center - Self Service Customer Support Software | Deskpro](https://www.deskpro.com/features/help-center) — Deskpro; accessed 2026-09-04.
- [Help Desk Integrations | Streamline Workflow with Powerful Tools | Deskpro](https://www.deskpro.com/features/integrations) — Deskpro; accessed 2026-09-04.
- [The Human Help Desk for Smarter Ticketing | Deskpro](https://www.deskpro.com/) — Deskpro; accessed 2026-09-04.
- [Help Desk Mobile App | Available on iOS & Android | Deskpro](https://www.deskpro.com/features/mobile) — Deskpro; accessed 2026-09-04.
- [Pricing Private | Deskpro](https://www.deskpro.com/pricing/private) — Deskpro; accessed 2026-09-04.

Canonical vendor URL: https://www.deskpro.com/