{
  "schemaVersion": 1,
  "id": "re-amaze",
  "name": "Re:amaze",
  "vendor": "Re:amaze",
  "canonicalUrl": "https://www.reamaze.com/",
  "catalogOrder": 10,
  "publicationStatus": "active",
  "description": {
    "value": null,
    "status": "unknown",
    "sourceIds": [],
    "evidence": [],
    "verifiedAt": null
  },
  "company": {
    "countryHq": {
      "value": "United States",
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Re:amaze is handcrafted with care in San Jose, California.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "ukAvailability": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "pricing": {
    "currency": {
      "value": "USD",
      "status": "verified",
      "sourceIds": [
        "ingest-178d6dcf14d4616b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-178d6dcf14d4616b",
          "excerpt": "Basic $29 per Team Member per Month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "startingPrice": {
      "value": 29,
      "status": "verified",
      "sourceIds": [
        "ingest-178d6dcf14d4616b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-178d6dcf14d4616b",
          "excerpt": "Basic $29 per Team Member per Month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "billingUnit": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "billingFrequency": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "perUser": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-178d6dcf14d4616b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-178d6dcf14d4616b",
          "excerpt": "Basic $29 per Team Member per Month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "minimumUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForOneUser": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForFiveUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForTwentyUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "freeTier": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-178d6dcf14d4616b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-178d6dcf14d4616b",
          "excerpt": "Starter Just starting up? Get all of the features in Basic for unlimited team members. Limited to 500 Responded Conversations per month. $59 Flat Rate per Month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "trial": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-178d6dcf14d4616b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-178d6dcf14d4616b",
          "excerpt": "Start with the 14 Days Free Trial",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "minimumTermMonths": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "suitability": {
    "soleTrader": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff2To5": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff5To20": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff20Plus": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "domesticElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commercialElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "vertical": {
    "emailTicketing": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-3cb065e8afa9c2eb"
      ],
      "evidence": [
        {
          "sourceId": "ingest-3cb065e8afa9c2eb",
          "excerpt": "manage customer conversations from multiple channels such as email, Facebook, Messenger, Instagram, Twitter, and even SMS/MMS text messages",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "sharedInbox": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-3cb065e8afa9c2eb"
      ],
      "evidence": [
        {
          "sourceId": "ingest-3cb065e8afa9c2eb",
          "excerpt": "A shared inbox for your entire team to manage customer conversations from multiple channels",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "liveChat": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Chat Live chat with automated messaging, chatbots, and video calls for your website or web app.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "phoneSupport": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "whatsappSupport": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "socialMediaSupport": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-3cb065e8afa9c2eb"
      ],
      "evidence": [
        {
          "sourceId": "ingest-3cb065e8afa9c2eb",
          "excerpt": "manage customer conversations from multiple channels such as email, Facebook, Messenger, Instagram, Twitter, and even SMS/MMS text messages",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "knowledgeBase": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "FAQ Customizable and embeddable FAQ center to help customers help themselves.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "customerPortal": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "slas": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "ticketRouting": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "automation": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Automate common tasks using a combination of workflow macros and AI",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "macros": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "aiReplies": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-e7ed82d3ba9bee00"
      ],
      "evidence": [
        {
          "sourceId": "ingest-e7ed82d3ba9bee00",
          "excerpt": "Respond with AI Respond to customers professionally with AI suggested responses.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "aiTicketSummaries": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-e7ed82d3ba9bee00"
      ],
      "evidence": [
        {
          "sourceId": "ingest-e7ed82d3ba9bee00",
          "excerpt": "Summarize with AI Save time and increase team productivity with professional conversation summaries",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "collisionDetection": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-3cb065e8afa9c2eb"
      ],
      "evidence": [
        {
          "sourceId": "ingest-3cb065e8afa9c2eb",
          "excerpt": "Collision detection helps prevent embarrassing moments.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "csat": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "customFields": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "multipleBrands": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Multibrand Manage multiple support sites for multiple brands in one Re:amaze account.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "multipleInboxes": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "multilingualSupport": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "shopifyIntegration": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Re:amaze for Shopify",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "crmIntegrations": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-f59db8d0c2e50e8c"
      ],
      "evidence": [
        {
          "sourceId": "ingest-f59db8d0c2e50e8c",
          "excerpt": "CATEGORIES All categories All categories Chatbots Chatbots Communications Communications CRM CRM E-Commerce E-Commerce Email Marketing Email Marketing Payments Payments Social Media Social Media Other Other",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "mobileApps": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Re:amaze Mobile helps you keep customers close while on the go. Available on iOS and Android",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "gdprCompliance": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "priceForFiveAgents": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "priceForTenAgents": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "general": {
    "quotations": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "estimates": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "scheduling": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "dispatch": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "invoicing": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "paymentCollection": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "recurringJobs": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "maintenanceContracts": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "inventory": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "purchaseOrders": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supplierManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "subcontractorManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "fleetManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "customerPortal": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "crm": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "accounting": {
    "xero": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "quickBooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "sage": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "cis": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "vat": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "makingTaxDigital": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "technical": {
    "ios": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "android": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "web": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "offline": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "api": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-78fa458659835368"
      ],
      "evidence": [
        {
          "sourceId": "ingest-78fa458659835368",
          "excerpt": "Developer Home Embed SDK Mobile SDK Custom Module SDK JSON API Reference",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-04"
    },
    "webhooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "zapier": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "commercial": {
    "affiliateProgramme": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "affiliateUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commissionDescription": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "affiliateTrackingUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "support": {
    "ukPhone": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supportHours": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "onboarding": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "sources": [
    {
      "id": "ingest-178d6dcf14d4616b",
      "url": "https://www.reamaze.com/pricing",
      "title": "Re:amaze Pricing",
      "publisher": "Re:amaze",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    },
    {
      "id": "ingest-78fa458659835368",
      "url": "https://www.reamaze.com/",
      "title": "Re:amaze - AI-Powered Customer Service and AI Agent Platform Designed for eCommerce and Online Businesses",
      "publisher": "Re:amaze",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    },
    {
      "id": "ingest-e7ed82d3ba9bee00",
      "url": "https://www.reamaze.com/products/ai",
      "title": "Re:amaze AI | Try Re:amaze",
      "publisher": "Re:amaze",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    },
    {
      "id": "ingest-3cb065e8afa9c2eb",
      "url": "https://www.reamaze.com/products/inbox",
      "title": "Re:amaze Inbox | Try Re:amaze",
      "publisher": "Re:amaze",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    },
    {
      "id": "ingest-f59db8d0c2e50e8c",
      "url": "https://www.reamaze.com/integrations",
      "title": "Connect Re:amaze to apps you already use and love. | Try Re:amaze",
      "publisher": "Re:amaze",
      "kind": "vendor",
      "accessedAt": "2026-09-04"
    }
  ]
}