# Best help desk with WhatsApp

Deskpro ranks first because it supports whatsapp support, supports email ticketing, supports shared inbox, and supports live chat. It is followed by Gorgias and HappyFox.

Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.

## Ranked products

### 1. Deskpro

Deskpro ranks 1st because:

- Deskpro supports whatsapp support.
- Deskpro supports email ticketing.
- Deskpro supports shared inbox.
- Deskpro supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 2. Gorgias

Gorgias ranks 2nd because:

- Gorgias supports whatsapp support.
- Gorgias supports email ticketing.
- Gorgias supports shared inbox.
- Gorgias supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 3. HappyFox

HappyFox ranks 3rd because:

- HappyFox supports whatsapp support.
- HappyFox supports email ticketing.
- HappyFox supports shared inbox.
- HappyFox supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 4. Help Scout

Help Scout ranks 4th because:

- Help Scout supports whatsapp support.
- Help Scout supports email ticketing.
- Help Scout supports shared inbox.
- Help Scout supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 5. Hiver

Hiver ranks 5th because:

- Hiver supports whatsapp support.
- Hiver supports email ticketing.
- Hiver supports shared inbox.
- Hiver supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 6. Jitbit Helpdesk

Jitbit Helpdesk ranks 6th because:

- Jitbit Helpdesk supports whatsapp support.
- Jitbit Helpdesk supports email ticketing.
- Jitbit Helpdesk supports shared inbox.
- Jitbit Helpdesk supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 7. LiveAgent

LiveAgent ranks 7th because:

- LiveAgent supports whatsapp support.
- LiveAgent supports email ticketing.
- LiveAgent supports shared inbox.
- LiveAgent supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 8. ProProfs Help Desk

ProProfs Help Desk ranks 8th because:

- ProProfs Help Desk supports whatsapp support.
- ProProfs Help Desk supports email ticketing.
- ProProfs Help Desk supports shared inbox.
- ProProfs Help Desk supports live chat.

Score: 15/15. Verified criteria: 4/4.

### 9. Zoho Desk

Zoho Desk ranks 9th because:

- Zoho Desk supports whatsapp support.
- Zoho Desk supports email ticketing.
- Zoho Desk supports shared inbox.
- Zoho Desk supports live chat.

Score: 15/15. Verified criteria: 4/4.

## Criteria comparison

| Criterion | Weight | Deskpro | Gorgias | HappyFox | Help Scout | Hiver | Jitbit Helpdesk | LiveAgent | ProProfs Help Desk | Zoho Desk |
| --- | ---: | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| WhatsApp support | 6 | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) | Yes (+6) |
| Email ticketing | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) |
| Shared inbox | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) |
| Live chat | 3 | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) | Yes (+3) |