{
  "schemaVersion": 1,
  "id": "engagebay",
  "name": "EngageBay",
  "vendor": "EngageBay",
  "canonicalUrl": "https://www.engagebay.com/",
  "catalogOrder": 8,
  "publicationStatus": "active",
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    "status": "verified",
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    ],
    "evidence": [
      {
        "sourceId": "ingest-4b53dd9cc55d6aa6",
        "excerpt": "AI-Powered CRM Software for Small Business | EngageBay",
        "supports": "positive"
      }
    ],
    "verifiedAt": "2026-09-05"
  },
  "company": {
    "countryHq": {
      "value": "United States",
      "status": "verified",
      "sourceIds": [
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      ],
      "evidence": [
        {
          "sourceId": "ingest-4b53dd9cc55d6aa6",
          "excerpt": "EngageBay Inc.,1007 North Orange Street 4th Floor #180 Wilmington, DE 19801",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "ukAvailability": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "pricing": {
    "currency": {
      "value": "USD",
      "status": "verified",
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      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "All-in-One Starts at $12.74 USD",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "startingPrice": {
      "value": 12.74,
      "status": "verified",
      "sourceIds": [
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      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "All-in-One Starts at $12.74 USD",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "billingUnit": {
      "value": "user",
      "status": "verified",
      "sourceIds": [
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      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "per user/month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "billingFrequency": {
      "value": "monthly",
      "status": "verified",
      "sourceIds": [
        "ingest-e5705feed39578e3"
      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "per user/month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "perUser": {
      "value": true,
      "status": "verified",
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      ],
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        {
          "sourceId": "ingest-e5705feed39578e3",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
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      "value": 1,
      "status": "verified",
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        {
          "sourceId": "ingest-e5705feed39578e3",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
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      "status": "verified",
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      ],
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        {
          "sourceId": "ingest-e5705feed39578e3",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "costForFiveUsers": {
      "value": 63.7,
      "status": "verified",
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      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "All-in-One Starts at $12.74 USD",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "costForTwentyUsers": {
      "value": 254.8,
      "status": "verified",
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      ],
      "evidence": [
        {
          "sourceId": "ingest-e5705feed39578e3",
          "excerpt": "All-in-One Starts at $12.74 USD",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "freeTier": {
      "value": true,
      "status": "verified",
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          "sourceId": "ingest-4b53dd9cc55d6aa6",
          "excerpt": "EngageBay offers a genuinely free plan — not a trial — that includes CRM, email marketing, live chat, and helpdesk features for up to 15 users.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "trial": {
      "value": null,
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    },
    "minimumTermMonths": {
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    }
  },
  "suitability": {
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      "status": "unknown",
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    },
    "staff2To5": {
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    },
    "staff5To20": {
      "value": null,
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    },
    "staff20Plus": {
      "value": null,
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      "sourceIds": [],
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    },
    "domesticElectrical": {
      "value": null,
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      "sourceIds": [],
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      "verifiedAt": null
    },
    "commercialElectrical": {
      "value": null,
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      "sourceIds": [],
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    }
  },
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      "status": "verified",
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      ],
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        {
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "companyManagement": {
      "value": true,
      "status": "verified",
      "sourceIds": [
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      ],
      "evidence": [
        {
          "sourceId": "ingest-4b53dd9cc55d6aa6",
          "excerpt": "Company Management",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "salesPipelines": {
      "value": true,
      "status": "verified",
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      ],
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        {
          "sourceId": "ingest-4b53dd9cc55d6aa6",
          "excerpt": "Sales Pipelines",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "multiplePipelines": {
      "value": true,
      "status": "verified",
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        {
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          "excerpt": "Sales Pipelines",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailSync": {
      "value": true,
      "status": "verified",
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      ],
      "evidence": [
        {
          "sourceId": "ingest-73d406c08991aea4",
          "excerpt": "Enjoy seamless 2-way sync with Gmail and Outlook365.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailTracking": {
      "value": true,
      "status": "verified",
      "sourceIds": [
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      ],
      "evidence": [
        {
          "sourceId": "ingest-73d406c08991aea4",
          "excerpt": "Access real-time data on open rates, click-through rates, downloads, unsubscribes, and more from a single dashboard.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailSequences": {
      "value": true,
      "status": "verified",
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      "evidence": [
        {
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          "excerpt": "Email Sequences",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "calling": {
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      "status": "verified",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "sms": {
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      "status": "verified",
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        {
          "sourceId": "ingest-4b53dd9cc55d6aa6",
          "excerpt": "SMS Broadcast",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "leadScoring": {
      "value": true,
      "status": "verified",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "workflowAutomation": {
      "value": true,
      "status": "verified",
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        {
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          "excerpt": "Workflows",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "forms": {
      "value": true,
      "status": "verified",
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          "excerpt": "Forms",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "meetingScheduling": {
      "value": true,
      "status": "verified",
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      ],
      "evidence": [
        {
          "sourceId": "ingest-4b53dd9cc55d6aa6",
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "quotes": {
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      "status": "verified",
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      "evidence": [
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "products": {
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      ],
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    },
    "customFields": {
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "customObjects": {
      "value": null,
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    },
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      "evidence": [
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          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "mobileApps": {
      "value": null,
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    },
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        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "gdprCompliance": {
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    },
    "priceForTenUsers": {
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    }
  },
  "general": {
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    },
    "estimates": {
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    },
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    },
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    },
    "paymentCollection": {
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    },
    "recurringJobs": {
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    },
    "maintenanceContracts": {
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    },
    "inventory": {
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    },
    "purchaseOrders": {
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    },
    "supplierManagement": {
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    },
    "subcontractorManagement": {
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    },
    "fleetManagement": {
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    },
    "customerPortal": {
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    },
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  },
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    },
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    },
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    }
  },
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    },
    "android": {
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    },
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    },
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    },
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        }
      ],
      "verifiedAt": "2026-09-05"
    },
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        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "zapier": {
      "value": true,
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          "sourceId": "ingest-4ce0352b6dd3d453",
          "excerpt": "Zapier Pick zaps from Zapier directory & build automated workflows across apps.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    }
  },
  "commercial": {
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    },
    "affiliateUrl": {
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    },
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    "affiliateTrackingUrl": {
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    }
  },
  "support": {
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    },
    "supportHours": {
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    },
    "onboarding": {
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  },
  "sources": [
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      "id": "ingest-e5705feed39578e3",
      "url": "https://www.engagebay.com/pricing/all-in-one",
      "title": "CRM Pricing Plans: Free to $99/Month | EngageBay",
      "publisher": "EngageBay",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-4b53dd9cc55d6aa6",
      "url": "https://www.engagebay.com/",
      "title": "AI-Powered CRM Software for Small Business | EngageBay",
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      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-4ce0352b6dd3d453",
      "url": "https://www.engagebay.com/integrations/",
      "title": "CRM Integrations: Connect 500+ Apps | EngageBay",
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      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-73d406c08991aea4",
      "url": "https://www.engagebay.com/crm/crm-email-integration",
      "title": "CRM Email Integration: Sync Gmail & Outlook | EngageBay",
      "publisher": "EngageBay",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    }
  ]
}
