{
  "schemaVersion": 1,
  "id": "capsule-crm",
  "name": "Capsule CRM",
  "vendor": "Capsule CRM",
  "canonicalUrl": "https://capsulecrm.com/",
  "catalogOrder": 10,
  "publicationStatus": "active",
  "description": {
    "value": null,
    "status": "unknown",
    "sourceIds": [],
    "evidence": [],
    "verifiedAt": null
  },
  "company": {
    "countryHq": {
      "value": "United Kingdom",
      "status": "verified",
      "sourceIds": [
        "ingest-55bfb45c6dd98881"
      ],
      "evidence": [
        {
          "sourceId": "ingest-55bfb45c6dd98881",
          "excerpt": "The Website is operated by Zestia Limited, a private limited company registered in England with number 06418281 whose registered office is at 20 Dale St, Manchester, M1 1EZ, UK",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "ukAvailability": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-55bfb45c6dd98881"
      ],
      "evidence": [
        {
          "sourceId": "ingest-55bfb45c6dd98881",
          "excerpt": "The Website is operated by Zestia Limited, a private limited company registered in England with number 06418281 whose registered office is at 20 Dale St, Manchester, M1 1EZ, UK",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    }
  },
  "pricing": {
    "currency": {
      "value": "USD",
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Starting from $ 11 per month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "startingPrice": {
      "value": 11,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Starting from $ 11 per month",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "billingUnit": {
      "value": "user",
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Per user, per month. Billed Annually.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "billingFrequency": {
      "value": "monthly",
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Per user, per month. Billed Annually.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "perUser": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Per user, per month. Billed Annually.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "minimumUsers": {
      "value": 1,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Starter Perfect for businesses with one to five employees.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "costForOneUser": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForFiveUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "costForTwentyUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "freeTier": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-808b8142b1a71498"
      ],
      "evidence": [
        {
          "sourceId": "ingest-808b8142b1a71498",
          "excerpt": "Capsule CRM’s core features are completely free, forever. No hidden costs, no time limit.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "trial": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Free 14-day trial. No card required.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "minimumTermMonths": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "suitability": {
    "soleTrader": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff2To5": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff5To20": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "staff20Plus": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "domesticElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commercialElectrical": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "vertical": {
    "contactManagement": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-808b8142b1a71498"
      ],
      "evidence": [
        {
          "sourceId": "ingest-808b8142b1a71498",
          "excerpt": "Contact and deal management Keep up to 250 contacts with notes, emails, and files",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "companyManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "salesPipelines": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-808b8142b1a71498"
      ],
      "evidence": [
        {
          "sourceId": "ingest-808b8142b1a71498",
          "excerpt": "Build your sales pipeline, then drag and drop deals through each stage to see progress quickly.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "multiplePipelines": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Multiple Sales Pipelines",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailSync": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Advanced Mail Connection Use your Gmail or Outlook account to send emails now.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailTracking": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Email Templates Avoid writing the same email over and over with a bank of reusable templates, ready to edit and send",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "emailSequences": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Campaign builder Send emails to new customers.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "calling": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-1f400e8d7781bb1b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-1f400e8d7781bb1b",
          "excerpt": "Start calls, send messages, or compose emails directly from a contact's profile",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "sms": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "leadScoring": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Lead Scoring",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "workflowAutomation": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "forms": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-8f219fff6f9b3eaa"
      ],
      "evidence": [
        {
          "sourceId": "ingest-8f219fff6f9b3eaa",
          "excerpt": "Wufoo Forms Submit new contacts and leads directly into Capsule using a form on your website.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "meetingScheduling": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-8f219fff6f9b3eaa"
      ],
      "evidence": [
        {
          "sourceId": "ingest-8f219fff6f9b3eaa",
          "excerpt": "Calendly Automatically create new Opportunities when your leads book calls in Calendly.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "quotes": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Quotes",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "products": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Products",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "salesForecasting": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "customFields": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "5 custom fields",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "customObjects": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "teamPermissions": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Team & Access Controls",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "mobileApps": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-1f400e8d7781bb1b"
      ],
      "evidence": [
        {
          "sourceId": "ingest-1f400e8d7781bb1b",
          "excerpt": "Capsule Mobile CRM App for iOS and Android",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "marketingAutomation": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-80ef1eb208b54acc"
      ],
      "evidence": [
        {
          "sourceId": "ingest-80ef1eb208b54acc",
          "excerpt": "Marketing add-on Grow your business from first click to loyal customer.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "gdprCompliance": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-55bfb45c6dd98881"
      ],
      "evidence": [
        {
          "sourceId": "ingest-55bfb45c6dd98881",
          "excerpt": "GDPR",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "priceForTenUsers": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "general": {
    "quotations": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "estimates": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "scheduling": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "dispatch": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "invoicing": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "paymentCollection": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "recurringJobs": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "maintenanceContracts": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "inventory": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "purchaseOrders": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supplierManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "subcontractorManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "fleetManagement": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "customerPortal": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "crm": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "accounting": {
    "xero": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "quickBooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "sage": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "cis": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "vat": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "makingTaxDigital": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "technical": {
    "ios": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "android": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "web": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "offline": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "api": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-76b1366de92dfa43"
      ],
      "evidence": [
        {
          "sourceId": "ingest-76b1366de92dfa43",
          "excerpt": "Developer API Use our API to integrate Capsule with other Apps.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    },
    "webhooks": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "zapier": {
      "value": true,
      "status": "verified",
      "sourceIds": [
        "ingest-8f219fff6f9b3eaa"
      ],
      "evidence": [
        {
          "sourceId": "ingest-8f219fff6f9b3eaa",
          "excerpt": "Zapier Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.",
          "supports": "positive"
        }
      ],
      "verifiedAt": "2026-09-05"
    }
  },
  "commercial": {
    "affiliateProgramme": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "affiliateUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "commissionDescription": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "affiliateTrackingUrl": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "support": {
    "ukPhone": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "supportHours": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    },
    "onboarding": {
      "value": null,
      "status": "unknown",
      "sourceIds": [],
      "evidence": [],
      "verifiedAt": null
    }
  },
  "sources": [
    {
      "id": "ingest-80ef1eb208b54acc",
      "url": "https://capsulecrm.com/signup/",
      "title": "Capsule CRM Pricing | Compare plans & start free | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-55bfb45c6dd98881",
      "url": "https://capsulecrm.com/terms/",
      "title": "Customer Terms | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-808b8142b1a71498",
      "url": "https://capsulecrm.com/free-crm/",
      "title": "Free CRM | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-76b1366de92dfa43",
      "url": "https://capsulecrm.com/support/",
      "title": "CRM Support | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-8f219fff6f9b3eaa",
      "url": "https://capsulecrm.com/integrations/",
      "title": "App Marketplace | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    },
    {
      "id": "ingest-1f400e8d7781bb1b",
      "url": "https://capsulecrm.com/features/mobile-app/",
      "title": "CRM App for Mobile | Capsule CRM",
      "publisher": "Capsule CRM",
      "kind": "vendor",
      "accessedAt": "2026-09-05"
    }
  ]
}