# Zoho CRM vs Salesmate for crm software

Zoho CRM and Salesmate are closely matched for core workflows. Both offer a trial; both support API access, contact management, sales pipelines, and multiple pipelines. Zoho CRM has confirmed free plan. Salesmate has confirmed zapier, gdpr compliance, and company management.

## Key decision points

- Zoho CRM has confirmed free plan; free plan is not yet confirmed for Salesmate.
- Salesmate has confirmed zapier; zapier is not yet confirmed for Zoho CRM.
- Salesmate has confirmed gdpr compliance; gdpr compliance is not yet confirmed for Zoho CRM.
- Salesmate has confirmed company management; company management is not yet confirmed for Zoho CRM.

## Choose Zoho CRM if…

- Choose Zoho CRM if confirmed free plan matters to you; this detail is not yet confirmed for Salesmate.

## Choose Salesmate if…

- Choose Salesmate if confirmed zapier matters to you; this detail is not yet confirmed for Zoho CRM.
- Choose Salesmate if confirmed gdpr compliance matters to you; this detail is not yet confirmed for Zoho CRM.
- Choose Salesmate if confirmed company management matters to you; this detail is not yet confirmed for Zoho CRM.

## Features

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Company management | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Multiple pipelines | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Email sync | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Email tracking | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Email sequences | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Calling | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| SMS | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Forms | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Meeting scheduling | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Quotes | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Not confirmed |
| Custom fields | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Team permissions | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |

## Capacity

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |

## Platforms

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |

## Technical

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |
| Zapier | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/integrations/)) |

## Security and compliance

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| GDPR compliance | Not confirmed | Yes (verified 5 September 2026; [source](https://www.salesmate.io/)) |

## Pricing

| Feature | Zoho CRM | Salesmate |
| --- | --- | --- |
| Free plan | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Not confirmed |
| Free trial | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://www.salesmate.io/pricing/)) |

## Evidence

- **Zoho CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Contact management Manage all contacts important to your business in one place.”
- **Salesmate — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Contact, company management”
- **Salesmate — Company management:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Contact, company management”
- **Zoho CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Multiple sales pipelines Track multiple sales operations with different stages without any clutter.”
- **Salesmate — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Sales Pipelines”
- **Zoho CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Multiple sales pipelines Track multiple sales operations with different stages without any clutter.”
- **Salesmate — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Deal pipeline management”
- **Salesmate — Email sync:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Full email sync”
- **Salesmate — Email tracking:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Email Tracking”
- **Salesmate — Email sequences:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Sequences”
- **Zoho CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Built-in calling Make, receive, and log sales calls directly inside Zoho CRM.”
- **Salesmate — Calling:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Calling”
- **Salesmate — SMS:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Text Messaging”
- **Zoho CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Predictive intelligence Predict the likelihood of a lead converting, a deal closing, or a customer churning.”
- **Salesmate — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Lead Scoring”
- **Zoho CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Workflow automation Automate repetitive tasks with workflows.”
- **Salesmate — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Sales Automation”
- **Zoho CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Data capture via forms Generate leads from anywhere with built-in forms.”
- **Salesmate — Forms:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Web Forms”
- **Salesmate — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Meeting Scheduler”
- **Zoho CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Configure, Price, Quote (CPQ) Match products to customer requirements and streamline quote management with built-in price rules.”
- **Salesmate — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Quotes”
- **Zoho CRM — Products:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Inventory management Manage all your invoices, sales and purchase orders, products, and vendors.”
- **Salesmate — Products:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “Product Management”
- **Zoho CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Sales forecasting Set your team for long-term success with achievable goals and keep track of business performance.”
- **Zoho CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Custom modules Build custom modules to hold data unique to your business.”
- **Salesmate — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Custom fields”
- **Zoho CRM — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Custom modules Build custom modules to hold data unique to your business.”
- **Salesmate — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Custom modules (Objects)”
- **Salesmate — Team permissions:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Field-based permissions”
- **Zoho CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Mobile apps Sell more on the go with Zoho CRM's mobile app.”
- **Salesmate — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “iPhone, iPad, and Android mobile apps”
- **Zoho CRM — API:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “APIs Connect Zoho CRM to any app and perform actions with 5000 API calls/day.”
- **Salesmate — API:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Access to publicly available RESTful APIs”
- **Salesmate — Zapier:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/integrations/. Evidence: “Zapier”
- **Zoho CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Customer journeys Build end-to-end, dynamic customer journeys that give your customers a memorable experience.”
- **Salesmate — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “Sales and marketing automation (Smart flows)”
- **Salesmate — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/. Evidence: “GDPR”
- **Zoho CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “100% free forever”
- **Zoho CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “START FREE TRIAL”
- **Salesmate — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.salesmate.io/pricing/. Evidence: “15-day free trial”