# Zoho CRM vs monday CRM for crm software

Zoho CRM and monday CRM are closely matched for core workflows. Both support free plan, API access, contact management, and sales pipelines; both offer a trial. monday CRM has confirmed price for five users of 40, gdpr compliance, company management, and email sync.

## Key decision points

- monday CRM has confirmed price for five users of 40; price for five users is not yet confirmed for Zoho CRM.
- monday CRM has confirmed gdpr compliance; gdpr compliance is not yet confirmed for Zoho CRM.
- monday CRM has confirmed company management; company management is not yet confirmed for Zoho CRM.
- monday CRM has confirmed email sync; email sync is not yet confirmed for Zoho CRM.

## Choose monday CRM if…

- Choose monday CRM if confirmed price for five users of 40 matters to you; this detail is not yet confirmed for Zoho CRM.
- Choose monday CRM if confirmed gdpr compliance matters to you; this detail is not yet confirmed for Zoho CRM.
- Choose monday CRM if confirmed company management matters to you; this detail is not yet confirmed for Zoho CRM.
- Choose monday CRM if confirmed email sync matters to you; this detail is not yet confirmed for Zoho CRM.

## Features

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Company management | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Multiple pipelines | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Email sync | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Email tracking | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Email sequences | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Calling | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Forms | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Meeting scheduling | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Quotes | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Custom fields | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Team permissions | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/crm)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |

## Capacity

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |

## Platforms

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) |

## Technical

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/crm/overview/integrations)) |

## Security and compliance

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| GDPR compliance | Not confirmed | Yes (verified 5 September 2026; [source](https://monday.com/l/privacy/monday-com-is-gdpr-ready/)) |

## Pricing

| Feature | Zoho CRM | monday CRM |
| --- | --- | --- |
| Free plan | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/pricing)) |
| Free trial | Yes (verified 5 September 2026; [source](https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home)) | Yes (verified 5 September 2026; [source](https://monday.com/pricing)) |
| Price for five users | Not confirmed | £40 (verified 5 September 2026; [source](https://monday.com/pricing)) |

## Evidence

- **Zoho CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Contact management Manage all contacts important to your business in one place.”
- **monday CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage contacts”
- **monday CRM — Company management:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Account management”
- **Zoho CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Multiple sales pipelines Track multiple sales operations with different stages without any clutter.”
- **monday CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage sales pipelines and customer relationships from pre- to post-sale.”
- **Zoho CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Multiple sales pipelines Track multiple sales operations with different stages without any clutter.”
- **monday CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage sales pipelines and customer relationships from pre- to post-sale.”
- **monday CRM — Email sync:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Emails, calls, meetings, messages — every interaction with a contact or account auto-logs to their record”
- **monday CRM — Email tracking:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Emails, calls, meetings, messages — every interaction with a contact or account auto-logs to their record”
- **monday CRM — Email sequences:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Set up automated outreach and activity sequences so you never miss the right moment to reach out.”
- **Zoho CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Built-in calling Make, receive, and log sales calls directly inside Zoho CRM.”
- **monday CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Make or receive customer calls directly from monday CRM on your phone.”
- **Zoho CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Predictive intelligence Predict the likelihood of a lead converting, a deal closing, or a customer churning.”
- **monday CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Prospects get sourced, enriched, and scored by AI.”
- **Zoho CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Workflow automation Automate repetitive tasks with workflows.”
- **monday CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Set the logic once and let it run. Build the workflow once. When a lead opens an email or a deal changes stage, monday CRM takes the next step automatically.”
- **Zoho CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Data capture via forms Generate leads from anywhere with built-in forms.”
- **monday CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Capture leads from web forms, events, imports, or any tool you already use.”
- **monday CRM — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “The Calling Agent calls new leads, asks the right questions, and books meetings straight onto your reps' calendars”
- **Zoho CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Configure, Price, Quote (CPQ) Match products to customer requirements and streamline quote management with built-in price rules.”
- **monday CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Generate quotes, send invoices, and collect signatures, all from the same record as the deal itself.”
- **Zoho CRM — Products:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Inventory management Manage all your invoices, sales and purchase orders, products, and vendors.”
- **monday CRM — Products:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Generate quotes, send invoices, and collect signatures, all from the same record as the deal itself.”
- **Zoho CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Sales forecasting Set your team for long-term success with achievable goals and keep track of business performance.”
- **monday CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Every forecast is clear and backed by real pipeline coverage analysis, by-stage diagnosis, and velocity signals with the power of AI.”
- **Zoho CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Custom modules Build custom modules to hold data unique to your business.”
- **monday CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “flexible boards, fields, views, automations, and dashboards”
- **Zoho CRM — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Custom modules Build custom modules to hold data unique to your business.”
- **monday CRM — Custom objects:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “flexible boards, fields, views, automations, and dashboards”
- **monday CRM — Team permissions:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.”
- **Zoho CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Mobile apps Sell more on the go with Zoho CRM's mobile app.”
- **monday CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Make or receive customer calls directly from monday CRM on your phone.”
- **Zoho CRM — API:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “APIs Connect Zoho CRM to any app and perform actions with 5000 API calls/day.”
- **monday CRM — API:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/overview/integrations. Evidence: “monday CRM’s open API lets you connect your existing tools, customize workflows, and shape your CRM to fit the way you sell.”
- **Zoho CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “Customer journeys Build end-to-end, dynamic customer journeys that give your customers a memorable experience.”
- **monday CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Marketing automation needs triggered, multi-channel sequences (email, call, task) and a way to hand qualified leads to sales without a manual handoff. monday CRM's sequences feature runs outreach across all three channels automatically”
- **monday CRM — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://monday.com/l/privacy/monday-com-is-gdpr-ready/. Evidence: “monday.com has developed a robust privacy program designed to support compliance with the requirements of European data protection laws, including the General Data Protection Regulation (GDPR).”
- **Zoho CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “100% free forever”
- **monday CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Free £ 0 free forever Up to 2 seats”
- **Zoho CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.zoho.com/crm/zohocrm-pricing.html?source_from=crm_home. Evidence: “START FREE TRIAL”
- **monday CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Try for free”
- **monday CRM — Price for five users:** £40. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Basic £ 8 seat / month”