# Pipedrive vs EngageBay for crm software

Pipedrive and EngageBay are closely matched for core workflows. Both support API access, zapier, contact management, sales pipelines, and email sync. Pipedrive has confirmed free trial and gdpr compliance. EngageBay has confirmed free plan and price for five users of 63.7.

## Key decision points

- EngageBay has confirmed free plan; free plan is not yet confirmed for Pipedrive.
- Pipedrive has confirmed free trial; free trial is not yet confirmed for EngageBay.
- EngageBay has confirmed price for five users of 63.7; price for five users is not yet confirmed for Pipedrive.
- Pipedrive has confirmed gdpr compliance; gdpr compliance is not yet confirmed for EngageBay.

## Choose Pipedrive if…

- Choose Pipedrive if confirmed free trial matters to you; this detail is not yet confirmed for EngageBay.
- Choose Pipedrive if confirmed gdpr compliance matters to you; this detail is not yet confirmed for EngageBay.

## Choose EngageBay if…

- Choose EngageBay if confirmed free plan matters to you; this detail is not yet confirmed for Pipedrive.
- Choose EngageBay if confirmed price for five users of 63.7 matters to you; this detail is not yet confirmed for Pipedrive.

## Features

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Company management | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Multiple pipelines | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Email sync | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/crm/crm-email-integration)) |
| Email tracking | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/crm/crm-email-integration)) |
| Email sequences | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Calling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| SMS | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Forms | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Meeting scheduling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Quotes | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Custom fields | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/pricing/all-in-one)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |
| Team permissions | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |

## Capacity

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |

## Platforms

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Not confirmed |

## Technical

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/pricing/all-in-one)) |
| Webhooks | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/pricing/all-in-one)) |
| Zapier | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Yes (verified 5 September 2026; [source](https://www.engagebay.com/integrations/)) |

## Security and compliance

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| GDPR compliance | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |

## Pricing

| Feature | Pipedrive | EngageBay |
| --- | --- | --- |
| Free plan | Not confirmed | Yes (verified 5 September 2026; [source](https://www.engagebay.com/)) |
| Free trial | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |
| Price for five users | Not confirmed | $63.7 (verified 5 September 2026; [source](https://www.engagebay.com/pricing/all-in-one)) |

## Evidence

- **Pipedrive — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Organize customer data and interactions in one simple tool”
- **EngageBay — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Contact Management”
- **EngageBay — Company management:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Company Management”
- **Pipedrive — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s kanban-style dashboard lets you visualize your sales funnel.”
- **EngageBay — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Sales Pipelines”
- **EngageBay — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Sales Pipelines”
- **Pipedrive — Email sync:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “two-way email sync”
- **EngageBay — Email sync:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/crm/crm-email-integration. Evidence: “Enjoy seamless 2-way sync with Gmail and Outlook365.”
- **Pipedrive — Email tracking:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “From email tracking to workflow automations”
- **EngageBay — Email tracking:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/crm/crm-email-integration. Evidence: “Access real-time data on open rates, click-through rates, downloads, unsubscribes, and more from a single dashboard.”
- **Pipedrive — Email sequences:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Set up auto-sequences that trigger based on email interactions”
- **EngageBay — Email sequences:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Email Sequences”
- **Pipedrive — Calling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “A CRM with web-to-mobile calling lets you maintain your pipeline”
- **EngageBay — Calling:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Calling”
- **EngageBay — SMS:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “SMS Broadcast”
- **Pipedrive — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s AI Sales Assistant predicts which deals you’re most likely to win, or lose.”
- **EngageBay — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Lead Scoring”
- **Pipedrive — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **EngageBay — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Workflows”
- **EngageBay — Forms:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Forms”
- **Pipedrive — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Instantly generate meeting links for Google Meet, Zoom or Microsoft Teams.”
- **EngageBay — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Appointment Scheduling Software”
- **Pipedrive — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “PandaDoc - Proposals, e-signatures, and CPQ”
- **EngageBay — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Proposal”
- **Pipedrive — Products:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Link products or services to deals”
- **EngageBay — Products:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Products”
- **Pipedrive — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Pipedrive’s CRM reports forecast your projected revenue.”
- **EngageBay — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Sales Forecasting”
- **Pipedrive — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Generate sales and crm reports based on the custom fields you’ve set up”
- **EngageBay — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/pricing/all-in-one. Evidence: “Custom Fields”
- **Pipedrive — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Add custom fields”
- **Pipedrive — Team permissions:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Tailor your account permissions and security settings”
- **EngageBay — Team permissions:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Team Management”
- **Pipedrive — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “Pipedrive’s all-in-one mobile CRM app for iPhone and Android”
- **Pipedrive — API:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “connect your tools through an open API”
- **EngageBay — API:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/pricing/all-in-one. Evidence: “API”
- **EngageBay — Webhooks:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/pricing/all-in-one. Evidence: “Webhooks”
- **Pipedrive — Zapier:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “Zapier automatically moves info between Pipedrive and the other apps”
- **EngageBay — Zapier:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/integrations/. Evidence: “Zapier Pick zaps from Zapier directory & build automated workflows across apps.”
- **Pipedrive — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **EngageBay — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “Marketing Automation”
- **Pipedrive — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “GDPR compliant and secure”
- **EngageBay — Free plan:** Yes. Last verified 5 September 2026. Source: https://www.engagebay.com/. Evidence: “EngageBay offers a genuinely free plan — not a trial — that includes CRM, email marketing, live chat, and helpdesk features for up to 15 users.”
- **Pipedrive — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “14-day free trial, no credit card required”
- **EngageBay — Price for five users:** $63.7. Last verified 5 September 2026. Source: https://www.engagebay.com/pricing/all-in-one. Evidence: “All-in-One Starts at $12.74 USD”