# Pipedrive vs Close for crm software

Pipedrive and Close are closely matched for core workflows. Both offer a trial; both support API access, zapier, gdpr compliance, and sales pipelines. Pipedrive has confirmed contact management and email sequences. Close has confirmed multiple pipelines and sms.

## Key decision points

- Pipedrive has confirmed contact management; contact management is not yet confirmed for Close.
- Close has confirmed multiple pipelines; multiple pipelines is not yet confirmed for Pipedrive.
- Pipedrive has confirmed email sequences; email sequences is not yet confirmed for Close.
- Close has confirmed sms; sms is not yet confirmed for Pipedrive.

## Choose Pipedrive if…

- Choose Pipedrive if confirmed contact management matters to you; this detail is not yet confirmed for Close.
- Choose Pipedrive if confirmed email sequences matters to you; this detail is not yet confirmed for Close.

## Choose Close if…

- Choose Close if confirmed multiple pipelines matters to you; this detail is not yet confirmed for Pipedrive.
- Choose Close if confirmed sms matters to you; this detail is not yet confirmed for Pipedrive.

## Features

| Feature | Pipedrive | Close |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Multiple pipelines | Not confirmed | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Email sync | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Email tracking | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Email sequences | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |
| Calling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://close.com/)) |
| SMS | Not confirmed | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://help.close.com/welcome-to-close-help)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Forms | Not confirmed | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Meeting scheduling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Quotes | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Not confirmed |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Custom fields | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Team permissions | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |

## Capacity

| Feature | Pipedrive | Close |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |

## Platforms

| Feature | Pipedrive | Close |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |

## Technical

| Feature | Pipedrive | Close |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Webhooks | Not confirmed | Yes (verified 5 September 2026; [source](https://close.com/)) |
| Zapier | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |

## Security and compliance

| Feature | Pipedrive | Close |
| --- | --- | --- |
| GDPR compliance | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/)) |

## Pricing

| Feature | Pipedrive | Close |
| --- | --- | --- |
| Free trial | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://close.com/pricing)) |

## Evidence

- **Pipedrive — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Organize customer data and interactions in one simple tool”
- **Pipedrive — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s kanban-style dashboard lets you visualize your sales funnel.”
- **Close — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Lead & pipeline management”
- **Close — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Pipelines Create multiple opportunity pipelines to track different teams, products, or sales processes.”
- **Pipedrive — Email sync:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “two-way email sync”
- **Close — Email sync:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Two-way email sync (send/receive)”
- **Pipedrive — Email tracking:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “From email tracking to workflow automations”
- **Close — Email tracking:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Email open tracking”
- **Pipedrive — Email sequences:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Set up auto-sequences that trigger based on email interactions”
- **Pipedrive — Calling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “A CRM with web-to-mobile calling lets you maintain your pipeline”
- **Close — Calling:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Built-in power dialer”
- **Close — SMS:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Email, calls, SMS — one inbox”
- **Pipedrive — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s AI Sales Assistant predicts which deals you’re most likely to win, or lose.”
- **Close — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://help.close.com/welcome-to-close-help. Evidence: “Lead Scoring”
- **Pipedrive — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **Close — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Sales automation Workflows that automate and unlock your team”
- **Close — Forms:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Forms Capture website leads with a no-code form builder.”
- **Pipedrive — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Instantly generate meeting links for Google Meet, Zoom or Microsoft Teams.”
- **Close — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Meetings + Scheduling”
- **Pipedrive — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “PandaDoc - Proposals, e-signatures, and CPQ”
- **Pipedrive — Products:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Link products or services to deals”
- **Pipedrive — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Pipedrive’s CRM reports forecast your projected revenue.”
- **Close — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Reporting Pipeline, activity, forecasting”
- **Pipedrive — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Generate sales and crm reports based on the custom fields you’ve set up”
- **Close — Custom fields:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Custom Fields Customize Close to store data unique to your business on Leads, Contacts, and Opportunities.”
- **Pipedrive — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Add custom fields”
- **Close — Custom objects:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Custom Objects Create your own unique CRM objects to store and associate with Leads in Close.”
- **Pipedrive — Team permissions:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Tailor your account permissions and security settings”
- **Close — Team permissions:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Roles and permissions Control a user's accessibility within Close by assigning them to one of four predefined roles.”
- **Pipedrive — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “Pipedrive’s all-in-one mobile CRM app for iPhone and Android”
- **Close — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Mobile app Manage the CRM, make & receive calls and texts, and review reports on the go. Available for iOS & Android.”
- **Pipedrive — API:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “connect your tools through an open API”
- **Close — API:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Build on Close REST API, webhooks, and MCP server.”
- **Close — Webhooks:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “Build on Close REST API, webhooks, and MCP server.”
- **Pipedrive — Zapier:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “Zapier automatically moves info between Pipedrive and the other apps”
- **Close — Zapier:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Zapier Connect with 2000+ third-party apps through Zapier.”
- **Pipedrive — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **Close — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Automated Workflows Automate outreach (SMS, emails, calls)”
- **Pipedrive — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “GDPR compliant and secure”
- **Close — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://close.com/. Evidence: “GDPR”
- **Pipedrive — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “14-day free trial, no credit card required”
- **Close — Free trial:** Yes. Last verified 5 September 2026. Source: https://close.com/pricing. Evidence: “Try for free”