# Pipedrive vs Capsule CRM for crm software

Pipedrive and Capsule CRM are closely matched for core workflows. Both offer a trial; both support API access, zapier, gdpr compliance, and contact management. Pipedrive has confirmed custom objects. Capsule CRM has confirmed free plan, multiple pipelines, and forms.

## Key decision points

- Capsule CRM has confirmed free plan; free plan is not yet confirmed for Pipedrive.
- Capsule CRM has confirmed multiple pipelines; multiple pipelines is not yet confirmed for Pipedrive.
- Capsule CRM has confirmed forms; forms is not yet confirmed for Pipedrive.
- Pipedrive has confirmed custom objects; custom objects is not yet confirmed for Capsule CRM.

## Choose Pipedrive if…

- Choose Pipedrive if confirmed custom objects matters to you; this detail is not yet confirmed for Capsule CRM.

## Choose Capsule CRM if…

- Choose Capsule CRM if confirmed free plan matters to you; this detail is not yet confirmed for Pipedrive.
- Choose Capsule CRM if confirmed multiple pipelines matters to you; this detail is not yet confirmed for Pipedrive.
- Choose Capsule CRM if confirmed forms matters to you; this detail is not yet confirmed for Pipedrive.

## Features

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Multiple pipelines | Not confirmed | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email sync | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email tracking | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email sequences | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Calling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/features/mobile-app/)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Forms | Not confirmed | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |
| Meeting scheduling | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |
| Quotes | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Custom fields | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/features/insights-and-reports)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Not confirmed |
| Team permissions | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |

## Capacity

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |

## Platforms

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/features/mobile-app/)) |

## Technical

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/crm/features/mobile-crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/support/)) |
| Zapier | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/en/marketplace)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |

## Security and compliance

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| GDPR compliance | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/terms/)) |

## Pricing

| Feature | Pipedrive | Capsule CRM |
| --- | --- | --- |
| Free plan | Not confirmed | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Free trial | Yes (verified 5 September 2026; [source](https://www.pipedrive.com/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |

## Evidence

- **Pipedrive — Contact management:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Organize customer data and interactions in one simple tool”
- **Capsule CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Contact and deal management Keep up to 250 contacts with notes, emails, and files”
- **Pipedrive — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s kanban-style dashboard lets you visualize your sales funnel.”
- **Capsule CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Build your sales pipeline, then drag and drop deals through each stage to see progress quickly.”
- **Capsule CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Multiple Sales Pipelines”
- **Pipedrive — Email sync:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “two-way email sync”
- **Capsule CRM — Email sync:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Advanced Mail Connection Use your Gmail or Outlook account to send emails now.”
- **Pipedrive — Email tracking:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “From email tracking to workflow automations”
- **Capsule CRM — Email tracking:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Email Templates Avoid writing the same email over and over with a bank of reusable templates, ready to edit and send”
- **Pipedrive — Email sequences:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Set up auto-sequences that trigger based on email interactions”
- **Capsule CRM — Email sequences:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Campaign builder Send emails to new customers.”
- **Pipedrive — Calling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “A CRM with web-to-mobile calling lets you maintain your pipeline”
- **Capsule CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/features/mobile-app/. Evidence: “Start calls, send messages, or compose emails directly from a contact's profile”
- **Pipedrive — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Pipedrive’s AI Sales Assistant predicts which deals you’re most likely to win, or lose.”
- **Capsule CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Lead Scoring”
- **Pipedrive — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **Capsule CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards”
- **Capsule CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Wufoo Forms Submit new contacts and leads directly into Capsule using a form on your website.”
- **Pipedrive — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Instantly generate meeting links for Google Meet, Zoom or Microsoft Teams.”
- **Capsule CRM — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Calendly Automatically create new Opportunities when your leads book calls in Calendly.”
- **Pipedrive — Quotes:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “PandaDoc - Proposals, e-signatures, and CPQ”
- **Capsule CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Quotes”
- **Pipedrive — Products:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Link products or services to deals”
- **Capsule CRM — Products:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Products”
- **Pipedrive — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Pipedrive’s CRM reports forecast your projected revenue.”
- **Capsule CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast”
- **Pipedrive — Custom fields:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/features/insights-and-reports. Evidence: “Generate sales and crm reports based on the custom fields you’ve set up”
- **Capsule CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “5 custom fields”
- **Pipedrive — Custom objects:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Add custom fields”
- **Pipedrive — Team permissions:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Tailor your account permissions and security settings”
- **Capsule CRM — Team permissions:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Team & Access Controls”
- **Pipedrive — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “Pipedrive’s all-in-one mobile CRM app for iPhone and Android”
- **Capsule CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/features/mobile-app/. Evidence: “Capsule Mobile CRM App for iOS and Android”
- **Pipedrive — API:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/crm/features/mobile-crm. Evidence: “connect your tools through an open API”
- **Capsule CRM — API:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/support/. Evidence: “Developer API Use our API to integrate Capsule with other Apps.”
- **Pipedrive — Zapier:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/en/marketplace. Evidence: “Zapier automatically moves info between Pipedrive and the other apps”
- **Capsule CRM — Zapier:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Zapier Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.”
- **Pipedrive — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “Automate your entire sales cycle”
- **Capsule CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Marketing add-on Grow your business from first click to loyal customer.”
- **Pipedrive — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “GDPR compliant and secure”
- **Capsule CRM — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/terms/. Evidence: “GDPR”
- **Capsule CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Capsule CRM’s core features are completely free, forever. No hidden costs, no time limit.”
- **Pipedrive — Free trial:** Yes. Last verified 5 September 2026. Source: https://www.pipedrive.com/. Evidence: “14-day free trial, no credit card required”
- **Capsule CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Free 14-day trial. No card required.”