# monday CRM vs Capsule CRM for crm software

monday CRM and Capsule CRM are closely matched for core workflows. Both support free plan, API access, gdpr compliance, and contact management; both offer a trial. monday CRM has confirmed price for five users of 40, company management, and custom objects. Capsule CRM has confirmed zapier.

## Key decision points

- monday CRM has confirmed price for five users of 40; price for five users is not yet confirmed for Capsule CRM.
- Capsule CRM has confirmed zapier; zapier is not yet confirmed for monday CRM.
- monday CRM has confirmed company management; company management is not yet confirmed for Capsule CRM.
- monday CRM has confirmed custom objects; custom objects is not yet confirmed for Capsule CRM.

## Choose monday CRM if…

- Choose monday CRM if confirmed price for five users of 40 matters to you; this detail is not yet confirmed for Capsule CRM.
- Choose monday CRM if confirmed company management matters to you; this detail is not yet confirmed for Capsule CRM.
- Choose monday CRM if confirmed custom objects matters to you; this detail is not yet confirmed for Capsule CRM.

## Choose Capsule CRM if…

- Choose Capsule CRM if confirmed zapier matters to you; this detail is not yet confirmed for monday CRM.

## Features

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| Contact management | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Company management | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Not confirmed |
| Sales pipelines | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Multiple pipelines | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email sync | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email tracking | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Email sequences | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Calling | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/features/mobile-app/)) |
| Lead scoring | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Workflow automation | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Forms | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |
| Meeting scheduling | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |
| Quotes | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Sales forecasting | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Custom fields | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Custom objects | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Not confirmed |
| Team permissions | Yes (verified 5 September 2026; [source](https://monday.com/crm)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Marketing automation | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |

## Capacity

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| Products | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |

## Platforms

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| Mobile apps | Yes (verified 5 September 2026; [source](https://monday.com/crm/features)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/features/mobile-app/)) |

## Technical

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| API | Yes (verified 5 September 2026; [source](https://monday.com/crm/overview/integrations)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/support/)) |
| Zapier | Not confirmed | Yes (verified 5 September 2026; [source](https://capsulecrm.com/integrations/)) |

## Security and compliance

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| GDPR compliance | Yes (verified 5 September 2026; [source](https://monday.com/l/privacy/monday-com-is-gdpr-ready/)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/terms/)) |

## Pricing

| Feature | monday CRM | Capsule CRM |
| --- | --- | --- |
| Free plan | Yes (verified 5 September 2026; [source](https://monday.com/pricing)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/free-crm/)) |
| Free trial | Yes (verified 5 September 2026; [source](https://monday.com/pricing)) | Yes (verified 5 September 2026; [source](https://capsulecrm.com/signup/)) |
| Price for five users | £40 (verified 5 September 2026; [source](https://monday.com/pricing)) | Not confirmed |

## Evidence

- **monday CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage contacts”
- **Capsule CRM — Contact management:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Contact and deal management Keep up to 250 contacts with notes, emails, and files”
- **monday CRM — Company management:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Account management”
- **monday CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage sales pipelines and customer relationships from pre- to post-sale.”
- **Capsule CRM — Sales pipelines:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Build your sales pipeline, then drag and drop deals through each stage to see progress quickly.”
- **monday CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Manage sales pipelines and customer relationships from pre- to post-sale.”
- **Capsule CRM — Multiple pipelines:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Multiple Sales Pipelines”
- **monday CRM — Email sync:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Emails, calls, meetings, messages — every interaction with a contact or account auto-logs to their record”
- **Capsule CRM — Email sync:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Advanced Mail Connection Use your Gmail or Outlook account to send emails now.”
- **monday CRM — Email tracking:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Emails, calls, meetings, messages — every interaction with a contact or account auto-logs to their record”
- **Capsule CRM — Email tracking:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Email Templates Avoid writing the same email over and over with a bank of reusable templates, ready to edit and send”
- **monday CRM — Email sequences:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Set up automated outreach and activity sequences so you never miss the right moment to reach out.”
- **Capsule CRM — Email sequences:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Campaign builder Send emails to new customers.”
- **monday CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Make or receive customer calls directly from monday CRM on your phone.”
- **Capsule CRM — Calling:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/features/mobile-app/. Evidence: “Start calls, send messages, or compose emails directly from a contact's profile”
- **monday CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Prospects get sourced, enriched, and scored by AI.”
- **Capsule CRM — Lead scoring:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Lead Scoring”
- **monday CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Set the logic once and let it run. Build the workflow once. When a lead opens an email or a deal changes stage, monday CRM takes the next step automatically.”
- **Capsule CRM — Workflow automation:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards”
- **monday CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Capture leads from web forms, events, imports, or any tool you already use.”
- **Capsule CRM — Forms:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Wufoo Forms Submit new contacts and leads directly into Capsule using a form on your website.”
- **monday CRM — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “The Calling Agent calls new leads, asks the right questions, and books meetings straight onto your reps' calendars”
- **Capsule CRM — Meeting scheduling:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Calendly Automatically create new Opportunities when your leads book calls in Calendly.”
- **monday CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Generate quotes, send invoices, and collect signatures, all from the same record as the deal itself.”
- **Capsule CRM — Quotes:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Quotes”
- **monday CRM — Products:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Generate quotes, send invoices, and collect signatures, all from the same record as the deal itself.”
- **Capsule CRM — Products:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Products”
- **monday CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Every forecast is clear and backed by real pipeline coverage analysis, by-stage diagnosis, and velocity signals with the power of AI.”
- **Capsule CRM — Sales forecasting:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast”
- **monday CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “flexible boards, fields, views, automations, and dashboards”
- **Capsule CRM — Custom fields:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “5 custom fields”
- **monday CRM — Custom objects:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “flexible boards, fields, views, automations, and dashboards”
- **monday CRM — Team permissions:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm. Evidence: “Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.”
- **Capsule CRM — Team permissions:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Team & Access Controls”
- **monday CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Make or receive customer calls directly from monday CRM on your phone.”
- **Capsule CRM — Mobile apps:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/features/mobile-app/. Evidence: “Capsule Mobile CRM App for iOS and Android”
- **monday CRM — API:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/overview/integrations. Evidence: “monday CRM’s open API lets you connect your existing tools, customize workflows, and shape your CRM to fit the way you sell.”
- **Capsule CRM — API:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/support/. Evidence: “Developer API Use our API to integrate Capsule with other Apps.”
- **Capsule CRM — Zapier:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/integrations/. Evidence: “Zapier Use the Capsule Zapier CRM integration and find more ways to automate CRM tasks.”
- **monday CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://monday.com/crm/features. Evidence: “Marketing automation needs triggered, multi-channel sequences (email, call, task) and a way to hand qualified leads to sales without a manual handoff. monday CRM's sequences feature runs outreach across all three channels automatically”
- **Capsule CRM — Marketing automation:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Marketing add-on Grow your business from first click to loyal customer.”
- **monday CRM — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://monday.com/l/privacy/monday-com-is-gdpr-ready/. Evidence: “monday.com has developed a robust privacy program designed to support compliance with the requirements of European data protection laws, including the General Data Protection Regulation (GDPR).”
- **Capsule CRM — GDPR compliance:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/terms/. Evidence: “GDPR”
- **monday CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Free £ 0 free forever Up to 2 seats”
- **Capsule CRM — Free plan:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/free-crm/. Evidence: “Capsule CRM’s core features are completely free, forever. No hidden costs, no time limit.”
- **monday CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Try for free”
- **Capsule CRM — Free trial:** Yes. Last verified 5 September 2026. Source: https://capsulecrm.com/signup/. Evidence: “Free 14-day trial. No card required.”
- **monday CRM — Price for five users:** £40. Last verified 5 September 2026. Source: https://monday.com/pricing. Evidence: “Basic £ 8 seat / month”