Recommended software
Best CRM with built-in calling
EngageBay ranks first because it supports calling, supports contact management, supports company management, and supports sales pipelines. It is followed by monday CRM and Salesmate.
Ranked products
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EngageBay
EngageBay ranks 1st because:
- EngageBay supports calling.
- EngageBay supports contact management.
- EngageBay supports company management.
- EngageBay supports sales pipelines.
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monday CRM
monday CRM ranks 2nd because:
- monday CRM supports calling.
- monday CRM supports contact management.
- monday CRM supports company management.
- monday CRM supports sales pipelines.
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Salesmate
Salesmate ranks 3rd because:
- Salesmate supports calling.
- Salesmate supports contact management.
- Salesmate supports company management.
- Salesmate supports sales pipelines.
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Capsule CRM
Capsule CRM ranks 4th because:
- Capsule CRM supports calling.
- Capsule CRM supports contact management.
- Capsule CRM supports sales pipelines.
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HubSpot CRM
HubSpot CRM ranks 5th because:
- HubSpot CRM supports calling.
- HubSpot CRM supports contact management.
- HubSpot CRM supports sales pipelines.
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Keap
Keap ranks 6th because:
- Keap supports calling.
- Keap supports contact management.
- Keap supports sales pipelines.
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Nutshell
Nutshell ranks 7th because:
- Nutshell supports calling.
- Nutshell supports contact management.
- Nutshell supports sales pipelines.
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Pipedrive
Pipedrive ranks 8th because:
- Pipedrive supports calling.
- Pipedrive supports contact management.
- Pipedrive supports sales pipelines.
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Zoho CRM
Zoho CRM ranks 9th because:
- Zoho CRM supports calling.
- Zoho CRM supports contact management.
- Zoho CRM supports sales pipelines.
Criteria comparison
Products are ranked only from verified, sourced facts. Missing evidence remains unknown and does not count as a negative claim.
| Criterion | Weight | EngageBay | monday CRM | Salesmate | Capsule CRM | HubSpot CRM | Keap | Nutshell | Pipedrive | Zoho CRM |
|---|---|---|---|---|---|---|---|---|---|---|
| Calling | 6 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 | Yes (+6 points)Source · verified 5 September 2026 |
| Contact management | 3 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 |
| Company management | 3 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Not confirmed | Not confirmed | Not confirmed | Not confirmed | Not confirmed | Not confirmed |
| Sales pipelines | 3 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 | Yes (+3 points)Source · verified 5 September 2026 |
Method and alternate format
Only products meeting the evidence threshold and coverage-gap rule are ranked. Missing facts earn no points and are not treated as negative claims.