{
  "schemaVersion": 1,
  "id": "trafft-vs-zoho-bookings",
  "products": [
    "trafft",
    "zoho-bookings"
  ],
  "conclusion": "Trafft and Zoho Bookings are closely matched for core workflows. Both support multi-location support, deposits, recurring appointments, resource booking, and stripe integration. Zoho Bookings has confirmed individual bookings, team bookings, round-robin scheduling, and gdpr compliance.",
  "decisionPoints": [
    {
      "path": "vertical.individualBookings",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Zoho Bookings has confirmed individual bookings; individual bookings is not yet confirmed for Trafft."
    },
    {
      "path": "vertical.teamBookings",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Zoho Bookings has confirmed team bookings; team bookings is not yet confirmed for Trafft."
    },
    {
      "path": "vertical.roundRobinScheduling",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Zoho Bookings has confirmed round-robin scheduling; round-robin scheduling is not yet confirmed for Trafft."
    },
    {
      "path": "vertical.gdprCompliance",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "Zoho Bookings has confirmed gdpr compliance; gdpr compliance is not yet confirmed for Trafft."
    }
  ],
  "sharedStrengths": [
    {
      "path": "vertical.multiLocationSupport",
      "label": "Multi-location support",
      "importance": 9
    },
    {
      "path": "vertical.deposits",
      "label": "Deposits",
      "importance": 9
    },
    {
      "path": "vertical.recurringAppointments",
      "label": "Recurring appointments",
      "importance": 8
    },
    {
      "path": "vertical.resourceBooking",
      "label": "Resource booking",
      "importance": 8
    },
    {
      "path": "vertical.stripeIntegration",
      "label": "Stripe integration",
      "importance": 8
    }
  ],
  "coverage": {
    "a": 58,
    "b": 62,
    "gap": 4
  },
  "facts": [
    {
      "path": "vertical.individualBookings",
      "label": "Individual bookings",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "One-on-one Allow invitees to book one-on-one appointments with you.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.teamBookings",
      "label": "Team bookings",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Collective Use collective bookings (appointments with multiple hosts) to meet customers as a team.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.roundRobinScheduling",
      "label": "Round-robin scheduling",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Round robin distribution Choose from four algorithms to distribute appointments across your users: load-balancing, priority-based, round-robin, or the default method.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.groupBookings",
      "label": "Group bookings",
      "group": "Booking types",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Group Booking Advanced If you need to host sessions for groups, Trafft allows you to define the minimum and maximum available slots for each appointment, ensuring smooth group bookings.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Group Ideal for workshops or classes where you organize a session for a group of participants.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.recurringAppointments",
      "label": "Recurring appointments",
      "group": "Booking types",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Recurring Appointments Advanced Recurring Appointments feature enables customers to easily book appointments that repeat.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Recurring one-on-one bookings Create one-on-one meetings that repeat at a custom frequency.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.multiLocationSupport",
      "label": "Multi-location support",
      "group": "Operations",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Manage multi-location business If you have more than one business location, you don’t need a different tool for each one. Manage all your locations with Trafft appointment scheduling app and have the entire business organization in one place.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Create workspaces to oversee appointments for different branches or departments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.staffCalendars",
      "label": "Staff calendars",
      "group": "Operations",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.resourceBooking",
      "label": "Resource booking",
      "group": "Operations",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Resources Advanced Set up resources like rooms, equipment, vehicles, or other limited assets to be shared across employees, services, or locations.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Resource Book or rent resources like rooms and equipment.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.bufferTimes",
      "label": "Buffer times",
      "group": "Operations",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.waitingLists",
      "label": "Waiting lists",
      "group": "Operations",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.deposits",
      "label": "Deposits",
      "group": "Payments",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Deposit Payment When deposit payments are set, customers will be required to pay a certain amount during the booking, while the remaining balance can be paid on the spot.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6bf9a2782ebb2956"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6bf9a2782ebb2956",
            "excerpt": "After setting the price for your appointment, choose whether to collect a full payment or a deposit.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.fullPaymentAtBooking",
      "label": "Full payment at booking",
      "group": "Payments",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6bf9a2782ebb2956"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6bf9a2782ebb2956",
            "excerpt": "After setting the price for your appointment, choose whether to collect a full payment or a deposit.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.cancellationFees",
      "label": "Cancellation fees",
      "group": "Payments",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.stripeIntegration",
      "label": "Stripe integration",
      "group": "Payments",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Stripe Advanced By enabling and integrati",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Stripe Connect with Stripe to collect payments for your appointments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.paypalIntegration",
      "label": "PayPal integration",
      "group": "Payments",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "PayPal Advanced Allow your customers to make quick payments with PayPal at the moment of booking with just one click, ensuring a seamless payment experience.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "PayPal Connect with PayPal to collect payments for your appointments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.googleCalendarIntegration",
      "label": "Google Calendar integration",
      "group": "Calendars and meetings",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Google Calendar and Google Meet Advanced Sync your and your employees’ personal and professional events by connecting Google calendars.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-47326400c147eb9e"
        ],
        "evidence": [
          {
            "sourceId": "ingest-47326400c147eb9e",
            "excerpt": "You can sync Google Calendar, Outlook Calendar, Zoho Calendar, and your Zoho CRM calendar to check your availability and get booked accordingly.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.outlookIntegration",
      "label": "Outlook integration",
      "group": "Calendars and meetings",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Outlook Calendar and Microsoft Teams Advanced Sync your and your employees personal and professional events by connecting multiple Outlook calendars.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-47326400c147eb9e"
        ],
        "evidence": [
          {
            "sourceId": "ingest-47326400c147eb9e",
            "excerpt": "You can sync Google Calendar, Outlook Calendar, Zoho Calendar, and your Zoho CRM calendar to check your availability and get booked accordingly.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.iCloudCalendarIntegration",
      "label": "iCloud Calendar integration",
      "group": "Calendars and meetings",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.zoomIntegration",
      "label": "Zoom integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Zoom Integration Advanced When booking an appointment, Trafft automatically generates Zoom meetings for the linked account.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zoom Include Zoom links for virtual meetings scheduled via Zoho Bookings.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.microsoftTeamsIntegration",
      "label": "Microsoft Teams integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Outlook Calendar and Microsoft Teams Advanced Sync your and your employees personal and professional events by connecting multiple Outlook calendars. Schedule virtual meetings with ease using MS Teams.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Microsoft Teams Automatically add the Microsoft Teams link for all virtual meetings scheduled.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.googleMeetIntegration",
      "label": "Google Meet integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Google Calendar and Google Meet Advanced Sync your and your employees’ personal and professional events by connecting Google calendars. Enable Google Meet if you want to automatically add meeting links to Google Events.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Google Meet Automatically share the Google Meet link for Zoho Bookings events.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.smsReminders",
      "label": "SMS reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Send automated email, SMS or WhatsApp reminders to your customers before an appointment and reduce no-shows to a great extent.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "SMS workflows Design customized SMS notification workflows that are triggered based on scheduled events or other conditions.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.emailReminders",
      "label": "Email reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Send automated email, SMS or WhatsApp reminders to your customers before an appointment and reduce no-shows to a great extent.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Email notifications and reminders",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.whatsappReminders",
      "label": "WhatsApp reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Send automated email, SMS or WhatsApp reminders to your customers before an appointment and reduce no-shows to a great extent.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-0f165bcdc5fcf3a6"
        ],
        "evidence": [
          {
            "sourceId": "ingest-0f165bcdc5fcf3a6",
            "excerpt": "Send notifications and reminders through WhatsApp.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.customBookingPages",
      "label": "Custom booking pages",
      "group": "Branding",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
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      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
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        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Customize your booking page on your own, or let AI create one based on your website.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.customDomain",
      "label": "Custom domain",
      "group": "Branding",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
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          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Custom domain Advanced If you have your own domain, you have the option to host your Trafft booking page on that domain instead of having \"trafft.com\" in the URL.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Custom domain White label the booking URL with your brand name.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.removeVendorBranding",
      "label": "Remove vendor branding",
      "group": "Branding",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "White labeling Remove Zoho Bookings branding from your booking page and stay in line with your organization's branding preferences.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.intakeForms",
      "label": "Intake forms",
      "group": "Customer management",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Custom Fields (Intake Forms) Advanced Gather additional information during booking by configuring custom fields (intake forms) for appointments and customers.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.customerDatabase",
      "label": "Customer database",
      "group": "Customer management",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.packages",
      "label": "Packages",
      "group": "Sales",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Packages Combine multiple services into a single offer to boost sales. Set custom pricing, usage limits, and availability.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.memberships",
      "label": "Memberships",
      "group": "Sales",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.giftCards",
      "label": "Gift cards",
      "group": "Sales",
      "importance": 5,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-b411f11bbddea6a3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-b411f11bbddea6a3",
            "excerpt": "Gift Cards",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.coupons",
      "label": "Coupons",
      "group": "Sales",
      "importance": 5,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-af8992700e53e314"
        ],
        "evidence": [
          {
            "sourceId": "ingest-af8992700e53e314",
            "excerpt": "Coupons Offering discounts or free appointments to your customers is hassle-free with Trafft.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.api",
      "label": "API",
      "group": "Technical",
      "importance": 6,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-b411f11bbddea6a3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-b411f11bbddea6a3",
            "excerpt": "API & Webhooks",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zoho Bookings APIs Make use of Zoho Bookings APIs to build custom integrations with other apps.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.webhooks",
      "label": "Webhooks",
      "group": "Technical",
      "importance": 5,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-b411f11bbddea6a3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-b411f11bbddea6a3",
            "excerpt": "API & Webhooks",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.zapier",
      "label": "Zapier",
      "group": "Technical",
      "importance": 5,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-b411f11bbddea6a3"
        ],
        "evidence": [
          {
            "sourceId": "ingest-b411f11bbddea6a3",
            "excerpt": "Zapier",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zapier Easily integrate Zoho Bookings with other business apps via Zapier.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.mobileApps",
      "label": "Mobile apps",
      "group": "Technical",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Download the Trafft app for your Android or iOS mobile device to oversee bookings and business operations from wherever you are.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Share booking links or join meetings instantly from your iOS or Android device.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.gdprCompliance",
      "label": "GDPR compliance",
      "group": "Compliance",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Is Zoho Bookings GDPR compliant? Yes, and you may read more about the GDPR compliance here.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.hipaaSupport",
      "label": "HIPAA support",
      "group": "Compliance",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
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        "verifiedAt": null
      }
    },
    {
      "path": "pricing.costForOneUser",
      "label": "Price for one user",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
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        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
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        "sourceIds": [],
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        "verifiedAt": null
      }
    },
    {
      "path": "pricing.costForFiveUsers",
      "label": "Price for five users",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
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        "verifiedAt": null
      }
    },
    {
      "path": "pricing.freeTier",
      "label": "Free plan",
      "group": "Pricing",
      "importance": 7,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-03782debdaae9dae"
        ],
        "evidence": [
          {
            "sourceId": "ingest-03782debdaae9dae",
            "excerpt": "Trafft offers a forever-free plan perfect for solo professionals just getting started.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
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            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Forever Free Plan For solo users who need the fundamentals of scheduling software One user | Online meetings | Notification emails and reminders.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "pricing.trial",
      "label": "Free trial",
      "group": "Pricing",
      "importance": 5,
      "includeInCoverage": true,
      "trafft": {
        "value": true,
        "status": "verified",
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          "ingest-b411f11bbddea6a3"
        ],
        "evidence": [
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            "sourceId": "ingest-b411f11bbddea6a3",
            "excerpt": "Once your 14-day trial ends, you can decide whether to keep using the free plan or unlock more features by upgrading.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
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        ],
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          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Take the 15-day free trial",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "commercial.affiliateProgramme",
      "label": "Affiliate programme",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
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        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
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        "verifiedAt": null
      }
    },
    {
      "path": "commercial.commissionDescription",
      "label": "Affiliate commission",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "trafft": {
        "value": null,
        "status": "unknown",
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      },
      "zoho-bookings": {
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        "verifiedAt": null
      }
    }
  ],
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      },
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        "url": "https://trafft.com/pricing/",
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        "publisher": "Trafft",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-af8992700e53e314",
        "url": "https://trafft.com/features/",
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        "publisher": "Trafft",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ],
    "zoho-bookings": [
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      },
      {
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        "publisher": "Zoho Bookings",
        "kind": "vendor",
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      },
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        "url": "https://www.zoho.com/bookings/integrations/",
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        "publisher": "Zoho Bookings",
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      },
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        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
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        "url": "https://www.zoho.com/bookings/integrations/calendars-sync.html",
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        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-0f165bcdc5fcf3a6",
        "url": "https://www.zoho.com/bookings/integrations/whatsapp.html",
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        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ]
  }
}