{
  "schemaVersion": 1,
  "id": "simplybook-me-vs-zoho-bookings",
  "products": [
    "simplybook-me",
    "zoho-bookings"
  ],
  "conclusion": "SimplyBook.me and Zoho Bookings are closely matched for core workflows. Both support individual bookings, team bookings, round-robin scheduling, multi-location support, and deposits. SimplyBook.me has confirmed hipaa support, monthly pricing for one user of £0, and price for five users of 12.9. Zoho Bookings has confirmed custom booking pages.",
  "decisionPoints": [
    {
      "path": "vertical.hipaaSupport",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "SimplyBook.me has confirmed hipaa support; hipaa support is not yet confirmed for Zoho Bookings."
    },
    {
      "path": "pricing.costForOneUser",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "SimplyBook.me has confirmed monthly pricing for one user of £0; monthly pricing for one user is not yet confirmed for Zoho Bookings."
    },
    {
      "path": "pricing.costForFiveUsers",
      "importance": 9,
      "kind": "evidence-gap",
      "text": "SimplyBook.me has confirmed price for five users of 12.9; price for five users is not yet confirmed for Zoho Bookings."
    },
    {
      "path": "vertical.customBookingPages",
      "importance": 7,
      "kind": "evidence-gap",
      "text": "Zoho Bookings has confirmed custom booking pages; custom booking pages is not yet confirmed for SimplyBook.me."
    }
  ],
  "sharedStrengths": [
    {
      "path": "vertical.individualBookings",
      "label": "Individual bookings",
      "importance": 9
    },
    {
      "path": "vertical.teamBookings",
      "label": "Team bookings",
      "importance": 9
    },
    {
      "path": "vertical.roundRobinScheduling",
      "label": "Round-robin scheduling",
      "importance": 9
    },
    {
      "path": "vertical.multiLocationSupport",
      "label": "Multi-location support",
      "importance": 9
    },
    {
      "path": "vertical.deposits",
      "label": "Deposits",
      "importance": 9
    }
  ],
  "coverage": {
    "a": 89,
    "b": 62,
    "gap": 27
  },
  "facts": [
    {
      "path": "vertical.individualBookings",
      "label": "Individual bookings",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Accept online bookings",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "One-on-one Allow invitees to book one-on-one appointments with you.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.teamBookings",
      "label": "Team bookings",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Group Bookings Easily book appointments for multiple clients at once.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Collective Use collective bookings (appointments with multiple hosts) to meet customers as a team.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.roundRobinScheduling",
      "label": "Round-robin scheduling",
      "group": "Booking types",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-ffa773e8eb589fc0"
        ],
        "evidence": [
          {
            "sourceId": "ingest-ffa773e8eb589fc0",
            "excerpt": "Assign a booking to the next available staff member",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Round robin distribution Choose from four algorithms to distribute appointments across your users: load-balancing, priority-based, round-robin, or the default method.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.groupBookings",
      "label": "Group bookings",
      "group": "Booking types",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Group Bookings Easily book appointments for multiple clients at once.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Group Ideal for workshops or classes where you organize a session for a group of participants.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.recurringAppointments",
      "label": "Recurring appointments",
      "group": "Booking types",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Recurring Bookings Enable clients to schedule repeat appointments",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Recurring one-on-one bookings Create one-on-one meetings that repeat at a custom frequency.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.multiLocationSupport",
      "label": "Multi-location support",
      "group": "Operations",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Multiple location Manage multiple business locations seamlessly",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Create workspaces to oversee appointments for different branches or departments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.staffCalendars",
      "label": "Staff calendars",
      "group": "Operations",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.resourceBooking",
      "label": "Resource booking",
      "group": "Operations",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "If you have any limited resources, like rooms, no worries, you can easily set that up too.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Resource Book or rent resources like rooms and equipment.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.bufferTimes",
      "label": "Buffer times",
      "group": "Operations",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Set different service duration and buffer times",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.waitingLists",
      "label": "Waiting lists",
      "group": "Operations",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Waiting list",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.deposits",
      "label": "Deposits",
      "group": "Payments",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Accept online payments and deposits through PayPal, Stripe, and other providers",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6bf9a2782ebb2956"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6bf9a2782ebb2956",
            "excerpt": "After setting the price for your appointment, choose whether to collect a full payment or a deposit.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.fullPaymentAtBooking",
      "label": "Full payment at booking",
      "group": "Payments",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "Let your clients pay a deposit or full payment in the booking process",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-6bf9a2782ebb2956"
        ],
        "evidence": [
          {
            "sourceId": "ingest-6bf9a2782ebb2956",
            "excerpt": "After setting the price for your appointment, choose whether to collect a full payment or a deposit.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.cancellationFees",
      "label": "Cancellation fees",
      "group": "Payments",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.stripeIntegration",
      "label": "Stripe integration",
      "group": "Payments",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Accept online payments and deposits through PayPal, Stripe, and other providers",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Stripe Connect with Stripe to collect payments for your appointments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.paypalIntegration",
      "label": "PayPal integration",
      "group": "Payments",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Accept online payments and deposits through PayPal, Stripe, and other providers",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "PayPal Connect with PayPal to collect payments for your appointments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.googleCalendarIntegration",
      "label": "Google Calendar integration",
      "group": "Calendars and meetings",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Sync the booking page with your Google or Outlook calendar",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-47326400c147eb9e"
        ],
        "evidence": [
          {
            "sourceId": "ingest-47326400c147eb9e",
            "excerpt": "You can sync Google Calendar, Outlook Calendar, Zoho Calendar, and your Zoho CRM calendar to check your availability and get booked accordingly.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.outlookIntegration",
      "label": "Outlook integration",
      "group": "Calendars and meetings",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Sync the booking page with your Google or Outlook calendar",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-47326400c147eb9e"
        ],
        "evidence": [
          {
            "sourceId": "ingest-47326400c147eb9e",
            "excerpt": "You can sync Google Calendar, Outlook Calendar, Zoho Calendar, and your Zoho CRM calendar to check your availability and get booked accordingly.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.iCloudCalendarIntegration",
      "label": "iCloud Calendar integration",
      "group": "Calendars and meetings",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.zoomIntegration",
      "label": "Zoom integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "SimplyBook.me integrates with tools like Google Calendar, Zoom, Face",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zoom Include Zoom links for virtual meetings scheduled via Zoho Bookings.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.microsoftTeamsIntegration",
      "label": "Microsoft Teams integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "offer video meetings via Microsoft 365/Teams",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Microsoft Teams Automatically add the Microsoft Teams link for all virtual meetings scheduled.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.googleMeetIntegration",
      "label": "Google Meet integration",
      "group": "Calendars and meetings",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "offer video meetings via Microsoft 365/Teams, Google Meet or other",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Google Meet Automatically share the Google Meet link for Zoho Bookings events.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.smsReminders",
      "label": "SMS reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Automated reminders & updates via WhatsApp, SMS & email",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "SMS workflows Design customized SMS notification workflows that are triggered based on scheduled events or other conditions.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.emailReminders",
      "label": "Email reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Automated reminders & updates via WhatsApp, SMS & email",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Email notifications and reminders",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.whatsappReminders",
      "label": "WhatsApp reminders",
      "group": "Reminders",
      "importance": 8,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Automated reminders & updates via WhatsApp, SMS & email",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-0f165bcdc5fcf3a6"
        ],
        "evidence": [
          {
            "sourceId": "ingest-0f165bcdc5fcf3a6",
            "excerpt": "Send notifications and reminders through WhatsApp.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.customBookingPages",
      "label": "Custom booking pages",
      "group": "Branding",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Customize your booking page on your own, or let AI create one based on your website.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.customDomain",
      "label": "Custom domain",
      "group": "Branding",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Custom domain + 3 years SSL $119",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Custom domain White label the booking URL with your brand name.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.removeVendorBranding",
      "label": "Remove vendor branding",
      "group": "Branding",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "White label (page footer)",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "White labeling Remove Zoho Bookings branding from your booking page and stay in line with your organization's branding preferences.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.intakeForms",
      "label": "Intake forms",
      "group": "Customer management",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Intake forms",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.customerDatabase",
      "label": "Customer database",
      "group": "Customer management",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "Client Profiles Create client profiles for all of your new and existing clients",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.packages",
      "label": "Packages",
      "group": "Sales",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Packages",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.memberships",
      "label": "Memberships",
      "group": "Sales",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Membership",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.giftCards",
      "label": "Gift cards",
      "group": "Sales",
      "importance": 5,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Coupons & gift cards",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "vertical.coupons",
      "label": "Coupons",
      "group": "Sales",
      "importance": 5,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Coupons & gift cards",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.api",
      "label": "API",
      "group": "Technical",
      "importance": 6,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "API The SimplyBook.me API allows developers to integrate a booking system into their developments.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zoho Bookings APIs Make use of Zoho Bookings APIs to build custom integrations with other apps.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "technical.webhooks",
      "label": "Webhooks",
      "group": "Technical",
      "importance": 5,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "technical.zapier",
      "label": "Zapier",
      "group": "Technical",
      "importance": 5,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-4a43cea267dd5d04"
        ],
        "evidence": [
          {
            "sourceId": "ingest-4a43cea267dd5d04",
            "excerpt": "Zapier Connection Connecting your booking website to hundreds of compatible business apps is easy with the Zapier Connector.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-15b47cb8620c0f6a"
        ],
        "evidence": [
          {
            "sourceId": "ingest-15b47cb8620c0f6a",
            "excerpt": "Zapier Easily integrate Zoho Bookings with other business apps via Zapier.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.mobileApps",
      "label": "Mobile apps",
      "group": "Technical",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Admin & Client App",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Share booking links or join meetings instantly from your iOS or Android device.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.gdprCompliance",
      "label": "GDPR compliance",
      "group": "Compliance",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "GDPR compliant",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Is Zoho Bookings GDPR compliant? Yes, and you may read more about the GDPR compliance here.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "vertical.hipaaSupport",
      "label": "HIPAA support",
      "group": "Compliance",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "HIPAA / Enabling",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "pricing.costForOneUser",
      "label": "Price for one user",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": 0,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Free £0 per month, billed annually £0 per month, billed monthly Included bookings 50 Custom Features 1 Providers 1",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "pricing.costForFiveUsers",
      "label": "Price for five users",
      "group": "Pricing",
      "importance": 9,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": 12.9,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Basic £10.9 per month, billed annually £12.9 per month, billed monthly Included bookings 100 Custom Features 3 Providers 5",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "pricing.freeTier",
      "label": "Free plan",
      "group": "Pricing",
      "importance": 7,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Free £0 per month, billed annually £0 per month, billed monthly Included bookings 50 Custom Features 1 Providers 1",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-604127df57f3a0ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-604127df57f3a0ef",
            "excerpt": "Forever Free Plan For solo users who need the fundamentals of scheduling software One user | Online meetings | Notification emails and reminders.",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "pricing.trial",
      "label": "Free trial",
      "group": "Pricing",
      "importance": 5,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bcddbaf10b5c97ec"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bcddbaf10b5c97ec",
            "excerpt": "Get 14-day free trial includes most features and 50 bookings",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-bf5aa2cbcaa4a4c2"
        ],
        "evidence": [
          {
            "sourceId": "ingest-bf5aa2cbcaa4a4c2",
            "excerpt": "Take the 15-day free trial",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      }
    },
    {
      "path": "commercial.affiliateProgramme",
      "label": "Affiliate programme",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": true,
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Affiliate Program Start earning commission",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    },
    {
      "path": "commercial.commissionDescription",
      "label": "Affiliate commission",
      "group": "Commercial",
      "importance": 3,
      "includeInCoverage": true,
      "simplybook-me": {
        "value": "Start earning commission",
        "status": "verified",
        "sourceIds": [
          "ingest-047ef38c168dc2ef"
        ],
        "evidence": [
          {
            "sourceId": "ingest-047ef38c168dc2ef",
            "excerpt": "Affiliate Program Start earning commission",
            "supports": "positive"
          }
        ],
        "verifiedAt": "2026-09-04"
      },
      "zoho-bookings": {
        "value": null,
        "status": "unknown",
        "sourceIds": [],
        "evidence": [],
        "verifiedAt": null
      }
    }
  ],
  "sources": {
    "simplybook-me": [
      {
        "id": "ingest-bcddbaf10b5c97ec",
        "url": "https://simplybook.me/en/pricing",
        "title": "SimplyBook.me Pricing 2026 | Plans, Features & Free Trial",
        "publisher": "SimplyBook.me",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-047ef38c168dc2ef",
        "url": "https://simplybook.me/en/",
        "title": "SimplyBook.me - Free Appointment Booking System",
        "publisher": "SimplyBook.me",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-7a0b7d102b53c214",
        "url": "https://simplybook.me/en/terms-and-conditions",
        "title": "Terms and Conditions - SimplyBook.me booking system",
        "publisher": "SimplyBook.me",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-4a43cea267dd5d04",
        "url": "https://simplybook.me/en/booking-system-features-and-integrations",
        "title": "Online Booking System for Features&Integrations | SimplyBook.me",
        "publisher": "SimplyBook.me",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-ffa773e8eb589fc0",
        "url": "https://simplybook.me/en/get-subscription-plan",
        "title": "Subscription Plan Calculator for SimplyBook.me",
        "publisher": "SimplyBook.me",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ],
    "zoho-bookings": [
      {
        "id": "ingest-604127df57f3a0ef",
        "url": "https://www.zoho.com/bookings/pricing.html",
        "title": "Zoho Bookings pricing | Free for one user",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-bf5aa2cbcaa4a4c2",
        "url": "https://www.zoho.com/bookings/",
        "title": "Free online AI-powered appointment scheduling software - Zoho Bookings",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-15b47cb8620c0f6a",
        "url": "https://www.zoho.com/bookings/integrations/",
        "title": "Zoho Bookings integrations",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-6bf9a2782ebb2956",
        "url": "https://www.zoho.com/bookings/integrations/payment-gateway.html",
        "title": "Integrate Zoho Bookings with your preferred payment gateway",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-47326400c147eb9e",
        "url": "https://www.zoho.com/bookings/integrations/calendars-sync.html",
        "title": "Sync meetings with external calendars to avoid double bookings",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      },
      {
        "id": "ingest-0f165bcdc5fcf3a6",
        "url": "https://www.zoho.com/bookings/integrations/whatsapp.html",
        "title": "Schedule appointments and send notifications via WhatsApp",
        "publisher": "Zoho Bookings",
        "kind": "vendor",
        "accessedAt": "2026-09-04"
      }
    ]
  }
}